Amber has been a very good property manager for our rental home . She is good at finding tenants quickly--she starts searching 4 months before the lease is up to minimize the time looking. She takes good care of the house with repairs done on time and with a small budget. Amber is very attentive, communicates well, and is a pleasure to work with. I highly recommend working with Amber.
Amber from Victory property management is awesome!! She is very professional and very easy to talk to. She is very responsive to the all phone calls, responses quickly to emails and has been a pleasure to work with. This company is very thorough. Properties look the way they do in the photos, very clean and an overall amazing experience renting from them.
Great way to waste $63 (per person). I worked with Dena. She was rude, abrupt and made zero time for us. She did the bare minimum and disqualified my boyfriend and I from a townhome rental well within our price range and salaries. We both have good/excellent credit and no pets or kids to boot. My boyfriend and I were the first to apply but she pushed through a different application for no reason that I can think of other than laziness. She was vague and never clearly answered our questions. She avoided us and never returned our calls. She even claimed my current leasing office said I didn't give my 60 day notice and had outstanding or late payments? Not even close to the truth. I have NEVER missed a rent payment or been late with payments. I gave more than 60 days notice, I gave 4 months notice. I had to call Dena and force her to speak to my leasing office to clear my name. Clearly she never spoke to anyone in my leasing office.The last interaction we had with Dena she informed us we didn't fit a "formula". We were disqualified? I'm convinced my application was never sent to the homeowner/landlord who hired this company. They pretty much took our application money and ran. She never returned our calls to follow up. Avoid this property management company. On the bright side a really nice guy named Mark answers the phone. He's as helpful as he can be. Give that guy a raise if he has to work with Dena and still remains so cheerful.
Working with Cat was amazing from start to finish! She is professional, responsive, and kind. Would recommend her to anyone looking to rent in Raleigh!
Our account manager, Cat, has been fantastic so far. She and Victory have been great about communicating deadlines and getting us the documents that we need. Cat has also been extremely responsive whenever we've reached out to her and made the viewing, application, and move in process simple. Looking forward to continuing to work with them! -Update: Cat has continued to be fantastic this whole year. Communication has continued to be smooth and when we had a leak coming from one toilet, Cat worked with us quickly and had a plumber out the next day. Trying to stay with Victory if they have a property coming up for my next lease!
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