Susan and alarca have done a great job with our home and finding great tenants
Alarca Management was always prompt with answering my questions and helping to do what they could to get me in a great location.
Alarca Property Management is at the top of their game. Very professional.
Alarca Realty's staff is very helpful. Susan answers all of my questions quickly and clearly. She changed my life! couldn't have done it without her!
Worst property management team I have ever worked with. Before renting and signing a lease on a home we brought up a few concerns, one of them being most of the windows in the home did not shut. They reassured us that was on the list of things to fix before any tenants moved in. They weren't ever fixed. We went without heat in the middle of winter for almost 4 weeks before it got fixed. Still with broken windows...their solution was to give us 2 tiny space heaters for a 2 story house....but not even until we complained it had been 2 weeks since our heat was fixed. Our AC went out in the middle of summer and I was pregnant, again it was almost a month before it was fixed. The rent goes up each year but they offer no renovations or fixing of issues in the home. Now I am having an issue where I paid my rent through someone in person and they sent it to the wrong account number. It has been almost a month and they cannot fix it. They keep directing me to the place I paid my rent and they have no idea how to fix it, Alarca has no idea how to fix it, and Alarca REFUSES to just contact them directly to try to resolve the situation together. Each time I reach out to either party they direct me back to the other. I have been back and forth with this company for weeks and I have asked them multiple times to work together directly to fix this and keep me updated on when its resolved but they refuse to reach out to the place I paid my rent. This company is sickening . never rent from them.
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