Alarca Realty's staff is very helpful. Susan answers all of my questions quickly and clearly. She changed my life! couldn't have done it without her!
Had worked with Alarca Realty before and everyone is really amazing especially Sheena who is very reliable and always ready to help. If you're looking for an excellent team that is dependable and does an exceptional job in terms of property management, Alarca Realty is the place to be!
As a tenant Rosalin was very attentive to my needs and always took care of my concerns. She was always on top of any thing that came up.
Worst property management team I have ever worked with. Before renting and signing a lease on a home we brought up a few concerns, one of them being most of the windows in the home did not shut. They reassured us that was on the list of things to fix before any tenants moved in. They weren't ever fixed. We went without heat in the middle of winter for almost 4 weeks before it got fixed. Still with broken windows...their solution was to give us 2 tiny space heaters for a 2 story house....but not even until we complained it had been 2 weeks since our heat was fixed. Our AC went out in the middle of summer and I was pregnant, again it was almost a month before it was fixed. The rent goes up each year but they offer no renovations or fixing of issues in the home. Now I am having an issue where I paid my rent through someone in person and they sent it to the wrong account number. It has been almost a month and they cannot fix it. They keep directing me to the place I paid my rent and they have no idea how to fix it, Alarca has no idea how to fix it, and Alarca REFUSES to just contact them directly to try to resolve the situation together. Each time I reach out to either party they direct me back to the other. I have been back and forth with this company for weeks and I have asked them multiple times to work together directly to fix this and keep me updated on when its resolved but they refuse to reach out to the place I paid my rent. This company is sickening . never rent from them.
As an out of state investor I have to rely on my property manager to protect my investment and maximize my returns. Alarca's team has done a fantastic job for me from the beginning. They found the properties for me, managed the renovations, placed the tenants and take care of everything. I get photos and videos of the home whenever repairs are needed and all of the invoices are uploaded to my owner portal for my review. I highly recommend Alarca!
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