If I could give 0 stars I would. Run from this company as fast as you can. Not only did they advertise a property and took me and my husband's application fee for a property that's no longer available they NOW will not give a refund. We are being told that first they couldn't find our application in system. Now they can find it and it's not complete. Now it shows complete but property is no longer available. These are the excuses they give us in a 2 minute timeframe. When I asked to speak with a manager no one is available. I took screen shots even as of today that property is still being advertised as available so I'm going to take this to BBB. This company is a scam!!!!
Very unprofessional staff, extremely frustrating renting experience from beginning to end. They made it unnecessarily challenging to submit a maintenance request and the maintenance guy was very condescending. During the site visit, he took pictures of the home with my belongings everywhere without me having any notice of that being their policy whatsoever. Also, he didn’t even inspect anything that he was SUPPOSED TO (e.g., hot water heater, smoke detectors, etc.). The leasing staff have always been ambiguous without providing any straightforward answers or direct communication. Also, $750 was taken out of my security deposit refund because of scratches on the hardwood floors from my dogs. Overall, I got a very duplicitous vibe from them and would highly recommend finding other realtors to work with because this was the worst renting experience of my life. If I could give them 0 stars I would.
I applied made over 4 times the rent they claimed I wasn’t who I claimed to be but never asked for my paperwork where I legally changed my name when I got married. They also said they could not verify my income when I gave them access to both bank accounts and they never requested any verification from my employer. Scam artists!!
took application fees knowing home we applied for was rented; initially told us after 3 phone calls we would hear back in 48 hours. After paying separate app. fees for all adults, we immedia tely receive notification the house is rented & now we cannot get through to them on phone! RIP OFF ARTISTS!! STAY AWAY!
They take your application fee $65and don’t tell you if you got the place or not. I filled out and application for a home on the 20th of august it is now the 28th and I still haven’t heard back. They don’t answer emails or calls. Stay away… big scam!
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