Durham, NC Real Estate & Property Management
7072 NC-751, Durham, NC 27707, USAAbout Durham, NC Real Estate & Property Management
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7072 NC-751, Durham, NC 27707, USA
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Rarely can you get anyone to answer the phone. They take applications fees for listings that are posted as available, until you apply and then told not on the market. I'm not sure how they can have listings posted as available on various sites and keep your fee when you apply and tell you it's not on the market. I would just avoid them completely.
As an owner Fairfax has taken good care of my properties, shown attention to detail, have helped and encouraged me in giving housing assistance through agencies like housing for new hope.
Honestly I've had a pretty good experience with them -- not to invalidate other folks' bad ones, just sharing my own. I've rented a LOT of homes, and have been pretty happy here. I had some issues early on related to accessing my mail, but in their defense they had just moved to a new office and it seemed really chaotic. Maintenance requests have been quick and competent, and I'm paying a really good price for where I'm at. Also, I've found that they're really personable and forgiving if I need to ask for an extension on my payments, which during COVID has been a huge lifesaver. Not saying this is or will be the case for everyone, but I do really appreciate it, and it's more compassion than I've been extended from other rental companies. Again, I can only speak for myself here. But by and large my experience with Fairfax has been a positive one.
As a property owner, Kevin, Paulette, and their staff have gone above and beyond for me on several occasions. I would be lost without then managing my property. I have also seen them doing everything they can for their renters no matter how difficult the situation may be.
Called very literally 20+ times in a row. Answered once & hung up immediately. Already wasted 80 bucks to apply & luckily didn't waste another 80 on the co applicant. This place just wants people to pay to apply so they can make a quick buck without having to do anything involving being an actual realtor.