I really debated making a review, being that this place is supposed to be black owned. However, I feel that If black owned business want to be held to the same standards as other mainstream businesses then they are allowed the same feedback. I will start with the positive. The place is conveniently located, easy to find, and parking was not an issue. The salon was beautifully decorated and clean from what I can see. I observed the nail techs following proper sanitation guidelines. I am familiar with salon guidelines being that I grew up in hair salons and I am surrounded by estheticians that own their own spas/suites. The negative: 1. When I called to schedule the appointment, the receptionist was very unprofessional and did not have knowledge of the services provided and could not answer my questions. She appeared to be very young. I understand using the help you can get, but just make sure they’re properly trained. 2. Upon arrival, I was greeted but then I was left standing at the front door before someone fully acknowledged that I had an appointment. 3. Prior to arriving my tech was switched twice and I’m assuming again upon arrival because she appeared to be oblivious to my services. 4. All the employees looked like they had just rolled out of bed. 5. My pedicure service was horrible. It seemed to be the techs first time doing a pedicure. I also had an appointment to get my nails done as well but declined after the pedicure service. If you know it’s not your best work it shouldn’t be on a client and they shouldn’t leave the building without you making the necessary changes or admitting that you cannot effectively perform the service. I’m not saying any of these things to bash the business or destroy the nail techs confidence. I also don’t need a refund or am I disputing the charges. I just want the black community to have quality places that we can call our own and that we can continue to patronize.
I went to Elevation Beauty and Nail spa for the first time yesterday and was greeted warmly with professionalism and kindness immediately as I walked through the door. Kamiyah was my nail tech and her energy was superb. Her work speaks for itself and these are my birthday set that she slayed. Kamiyah took her time and made sure she did everything to my liking. I will be going back to support this black owned business.
Thank you TikTok for allowing this nail salon to come down my timeline. It’s a black owned nail salon in my neighborhood! I made my appointment with Kathleen and she was AMAZING! I wanted red nails and I have to admit she did that! Gel nails is really the way to go! My pedicure was amazing as well, but I would opt for the gel pedicure next time! Thank you Ms Pat and Kay for an amazing service and experience!
Such a beautiful place on a Sunday morning! Make sure to take your appointment, and just get in, relax, and get the most beautiful mani pedi leaving you smooth, clean, shining, and gorgeous! I love that they're open Sunday, bless those who work that day but you're doing amazing work!
Made an appointment to get my nails done for graduation. When I arrived the nail tech was arguing with her child, yelling and cussing. Then others at the shop got involved and they spent about 15 minutes talking about the daughter after she’d left. When the tech finally started, she was rude and angry that the acetone she used to remove my polish was ruining her manicure. I stopped her and told her I had on dip, curious as to why she couldn’t tell the difference between dip and regular polish right away. Another employee had to intervene when I told her I wanted almond shape nails. It was obvious she didn’t want to be working on me. THE WORST PART was when an actual health inspector came in, like something from a tv show. The owner was out, and the lady working on my nails was called to the back to speak to the woman. When I overheard the inspector start asking questions, I asked to pay for the work already done (just a polish removal at this point because the tech was so slow) and leave. The energy in there was similar to what others have said, it seems like they do not want new business.
For more information on our listings, advertising, coupons, and mailers, please contact us today!