Steve managed our 20-unit apartment building in Charlotte. He was a great to work with - responsive, friendly, and showed a high level of attention to detail and care. I've worked with quite a few PMs over the years, and what stands out to me in Steve's attitude. He was always a pleasure to deal with and open to ideas whenever we proposed them. Thanks again for all of your help Steve!
I worked with Steve at F.I.R.M for a year while living in Charlotte and he was always quick to respond to my emails and texts. Any repair requests were quickly handled and the move in and out process was easy. Highly recommend working with them and would rent from them again in the future.
I rented a property from Steve. Overall great experience. Systemically everything worked perfect as well. When issues arises, they were handled promptly. The only time I had issues were when the landlord would send their own tech vs using firm’s techs. Although they no longer manage the property, he has still be very helpful with the transition. I give 5 stars and would definitely recommend and rent from this company again.
Steve has always gotten back to me quickly (even on the weekends) about any issues I’ve had in the current rental. He is reliable with communication and will call, text, or email as needed (adapting to different modes of communication). He has been patient and takes the time to work things out. This is my first place completely on my own and Steve has been very considerate of that. He assisted me in finding a roommate and helped me answer any questions I have had along the way.
Steve is excellent. He helps me manage two properties and has done an excellent job. He always stays on top of things and has excellent knowledge in the area. His rental analysis is always spot on and we were able to lease the property in less than a month. His service is also very investor friendly which really help long distance investors like me. Not to mention his fee is very competitive compare with others.
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