I went a couple of places before going to Gem. Should of gone here the first time. Gary definitely knew how to assist and get my laptop going again at a reasonable price. 💯
I contacted Gem Systems about a keyboard replacement issue. The call was answered promptly and professionally and the gentleman dove right into my issue. 'Greg' was friendly, extremely helpful and honest and gave me a perfect recommendation to assist with my computer issue. His recommendation wasn't in his interest BUT he steered me in a better direction for my specific issue. He truly went above and beyond to find the best solution for my needs. Because of that professionalism and honesty, I feel confident he can handle any future computer needs I can give him.
I write very view reviews because I value my reputation but Greg & Gem Systems have been great to work with. They have bent over backwards to resolve my many laptop, desktop and networking issues quickly. Within a year Gem Systems have become a very valuable part of our support system. Small Business need someone like Greg to call. Thank you Greg for the excellent work you do. Sincerely, Steve Heaberlin Owner Trusted Health Insurance Solutions, Rock Hill, SC
I had several problems with printers, routers and connection to my TV. Gem Systems was very prompt in sending Chris out to address these problems. Chris was very knowabale and made all the necessary adjustments to have all my devices working properly. I would highly recommend Gem Systems for all of your IT solutions.
I recently dug a old Dell tower out of my closet that had been collecting dust for the past 5 years to backup old pics and movies that were on it. Upon firing it up I noticed it required a password to open Windows, and I thought oh no...I will never remember what the password is. I thought for sure I had lost all of my photos and movies that were on there from many years ago. After trying over a few hundred times to open it I finally gave up and decided to look up a computer specialist to help me out. I was so fortunate to find Gem Systems, they said to bring it in and they will try to get it figured out. The next day I dropped it off in the AM and by that evening they called and said they were able to get in it and recover my data. I am forever grateful that they were able to help me out and give me back my memories of times gone by. I would highly recommend them for any computer needs and will definitely be going back to them for any future problems I may have. I would give 10 stars if I could! Thank you so much!
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