Do not be fooled. They are hiring people to post positive reviews for this Google review section. They treat property owners way better than the actual tenants. There are several other great property mgmt companies in the Lake Norman area. We had a bad experience with Hansen. I have lived all over the country and this was by far the worse. Most of the time, they addressed maintenance issues in a timely manner. I believe they try to make money off tenants. Overcharge for certain items. Also, People come and go at the office. Revolving door. Just be careful with these guys.
Akira Boulware
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January 22, 2023
So I had to "edit" my review because I was unable to respond to the company false response. When I gave my initial review (just the one star; no comment) I was still living in the rental property. It was months after the initial review when I moved out. This just validates that her response is a lie. I wasn't even going to leave a comment, just a star. After her comment, of course Im going to defend myself. And I left my home in GREAT condition, and got my deposit back. Im don't know why she is lying about my move out to defend the one star I gave her. I cant post my proof.
DavidIvester1
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November 22, 2022
Easy company to work with and provided convenient options for communication. Received notices promptly by text and email for any approvals required. As a home owner, I would recommend this property management company.
Andrea Fortner
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April 08, 2022
We partnered with Hansen several years ago after trying to manage our rental properties ourselves - the change has been more than worth the management fee. They do a very difficult job very well - they are professional, fair, transparent, and responsive. We would recommend them to investors of any size.
mike bright
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December 29, 2021
Hansen has been our management company since 2013 with 4 tenants approved by their vetting process with positive results and little to none unsatisfactory issues. Tenants departing were aware of property conditions upon termination and adhered to contract terms. As an owner their professional attitude and attention to current rules and regulations make their fees a bargain. Highly recommended.
Do not be fooled. They are hiring people to post positive reviews for this Google review section. They treat property owners way better than the actual tenants. There are several other great property mgmt companies in the Lake Norman area. We had a bad experience with Hansen. I have lived all over the country and this was by far the worse. Most of the time, they addressed maintenance issues in a timely manner. I believe they try to make money off tenants. Overcharge for certain items. Also, People come and go at the office. Revolving door. Just be careful with these guys.
So I had to "edit" my review because I was unable to respond to the company false response. When I gave my initial review (just the one star; no comment) I was still living in the rental property. It was months after the initial review when I moved out. This just validates that her response is a lie. I wasn't even going to leave a comment, just a star. After her comment, of course Im going to defend myself. And I left my home in GREAT condition, and got my deposit back. Im don't know why she is lying about my move out to defend the one star I gave her. I cant post my proof.
Easy company to work with and provided convenient options for communication. Received notices promptly by text and email for any approvals required. As a home owner, I would recommend this property management company.
We partnered with Hansen several years ago after trying to manage our rental properties ourselves - the change has been more than worth the management fee. They do a very difficult job very well - they are professional, fair, transparent, and responsive. We would recommend them to investors of any size.
Hansen has been our management company since 2013 with 4 tenants approved by their vetting process with positive results and little to none unsatisfactory issues. Tenants departing were aware of property conditions upon termination and adhered to contract terms. As an owner their professional attitude and attention to current rules and regulations make their fees a bargain. Highly recommended.