Herbal Spa & Nails

13521 Steelecroft Pkwy STE C, Charlotte, NC 28278, USA

About Herbal Spa & Nails

4.8 / 5

from reviews

Is this your business?

    Sarah Sammarco
    March 26, 2022

    Tommy and Denny are fantastic. my best friend has been seeing Tommy for YEARS and I started going regularly after a few random times with her. Both toy and Denny take their time to make sure you're not only satisfied, but walk out happy. I typically don't go for simple, and they always accommodate. They're reasonably priced with great service. Two of my favorite sets are attached to my review!

    Leek L
    July 29, 2022

    My pedicure was horrible here! The Polish is running off my toes and all over my cuticles. There is plenty of dry skin and extra cuticles all around. My toe nail shape is uneven. She was rushing with every step. HONESTLY I NEED A REFUND!!! However, they do get 2 stars for the lady who did my nails with the dip powder. She was kind & friendly & did a decent job.

    Alodie Johnson
    July 27, 2022

    First time visiting today 07/26/2022, I got a Deluxe herbal pedicure w/gel polish and my eyebrows and top lip waxed. When you first walk in you are greeted with tranquil tunes playing to set the tone. I was asked to wash my hands before getting serviced, I believe this is a precaution due to Covid. They do not offer beverages at this salon which isn’t a deal breaker for me. The nail technician did a okay job on my feet. At first the water was piping hot but she adjusted it when I asked. Also the massage was a little aggressive with how she was pulling my feet down and digging her nails into the back of my legs…but it wasn’t unbearable and she didn’t break any skin… It included paraffin wax, hot stones, and all of the regular services(callus removal, trim nails, treat cuticles etc) I would give the pedicure a 3 but the wax is another story. I initially planned on just getting my lip waxed but decided to get my eyebrows as well. Big mistake! I asked for a clean up because I do not like thin eyebrows. I usually go to Idolize brow and beauty to get them threaded. I should have waited. Also keep in mind I have not had my eyebrows done well over 6 months. I wear glasses but took them off and really can’t see that well without them. She showed me when she was finished but the mirror was far away and kind of cloudy. So I just got up went to register and paid $76 and gave a $4 tip. When I got in the car I looked at them and could see that she took off almost half of left brow where it starts!! Such a disappointment, I’m upset with myself for not seeing it until I left the salon and didn’t go back in to say anything about it. I’m sure she saw this and did not mention it at all. She was careless with how the wax was placed. I will never allow them to do my brows again. I do not recommend getting waxed here.

    D'Effie McCollough
    August 13, 2022

    Nail service is on point! This was my third visit and as usual I am impressed and more than happy with the service I received. I love the cleanliness of the space and the positive attitude of the staff here.

    Jessalyn Costello
    April 14, 2022

    After deliberation and seeing so many great reviews of this place online (the reason I chose this place quite frankly) I felt I owed it to give an honest review on my experience. My fiancé and I both came for pedicures to Herbal Spa & Nails on 4/5/22. We visited as my bachelorette party was approaching, and I wanted to practice a little self-care. He had a wonderful experience, I on the other hand, did not. It has now been a week post pedicure, and I still have the bruises from the massage I received. From the moment my pedicure began, it was painful. I dipped my feet into the water, it was boiling hot. I winced and expressed that the water was quite warm, to which the woman giving my pedicure gave zero reaction or attempt to assist in cooling the water. We paid for the organic package, to which there are multiple steps in the pamphlet that describe a "relaxing" experience. The woman giving the pedicure proceeded to very roughly massage the products into my calves. I repeatedly attempted to pull my legs away and express that it wasn't feeling good. She even punctured one of her gloves due to her nails stabbing me from how rough she was being. She simply shrugged her shoulders at me and continued the process. She also dug into my nail beds incredibly hard and scraped the bottoms of my feet more than any other pedicure I'd experienced previously. After we left, I told my fiancé my legs were hurting really bad, which makes sense considering the bruises that appeared the next day pictured below. All in all, I wouldn't recommend Herbal Spa & Nails. Save yourself the money, and go to one of the multiple other nail salons locally.

    Herbal Spa & Nails

    Our Address

    13521 Steelecroft Pkwy STE C, Charlotte, NC 28278, USA

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