HPW Rentals & Property Managment

1001 Wade Ave #201, Raleigh, NC 27605, USA

About HPW Rentals & Property Managment

3.8 / 5

from reviews

Is this your business?

    David Rodríguez Prieto
    August 20, 2019

    Very unprofessional Property Management services. I have rented a property managed by HPW Rentals in Durham from October 2017 to April 2019. From day 1 the professional relationship with them was cold and unpleasant. When I moved in, the house was unclean. I cleaned from top to bottom so that I could live there, and maintained as if it was my own. When I moved out, the house was left spotless; with all filters changed, all smoke detector batteries replaced, all lights working, carpet professionally cleaned. I also left the gym/pool key in the kitchen drawer as it had been left by them on my arrival. To my surprise, when I got the security deposit back $125 were deducted to “Replace missing pool card”. Not only the money was deducted without a proper justification (the card was left there), but I was treated without any respect, being accused of lying, when I had no option to defend myself, since I was already back in Europe. Please avoid working with this Agency, your mood and your pocket will be much better!

    Kira Harris
    December 15, 2020

    I definitely wouldn't reccomend using HPW rentals. We moved into a home that already had damages and issues on MOVE IN day. There was a sink leak that took 2 days to get a response on. When move out came they had charges that were ridiculous and they don't even work with you on payments. I wouldn't reccomend using them.

    Montse Pujades Gine
    August 22, 2019

    As a tenant at American Village in Durham, I am very unsatisfied with the service received and I would not recommend HPW Rentals to anyone, especially students and professionals coming from overseas. There are plenty of Property Management companies working in the Triangle area, so choose a different one. Upon our arrival in October 2017, the apartment was not in "move-in" condition as assured by HPW Rentals. We had to do all the cleaning, specially the bathrooms and the kitchen. When we moved out, we left the place spotless: deep cleaning of the house, all filters changed, smoke detector batteries replaced, all lights working, carpet professionally cleaned. The magnetic key – to get access to the swimming pool and the gym - was left on the same kitchen drawer we found it when we got there. We were extremely surprised when we got our security deposit back and $125 were deducted to “Replace missing pool card”. Not only the money was deducted from the deposit without a proper justification (the card was left there); the worse of it all was how the Manager has treated us during the whole process, without the proper respect and accusing us of lying, when we could not defend ourselves any longer, being already back in Europe. Overall a very unpleasant experience, try to avoid dealing with HPW Rentals

    Daniela Padilla Guerrero
    April 14, 2020

    HPW Rentals and Property Management is created of a highly experienced, organized, and attentive team. They will go the extra mile to meet your needs and answer your questions at any moment. They offer great services and tools that facilitate your journey when putting your house up for rent.

    Jainath Sagar Bhashyam
    January 31, 2020

    We had a wonderful experience with HPW. Debbie with HPW helped us in finding a good Tenant for our Rental Property and she also helped us walk through all the paperwork associated with the lease agreement. We would certainly recommend HPW for other landlords and tenants looking to find a good place to live. Thank You ~ SB

    HPW Rentals & Property Managment

    Our Address

    1001 Wade Ave #201, Raleigh, NC 27605, USA

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