Image360 Gastonia

3608 S New Hope Rd, Gastonia, NC 28056, USA

AboutImage360 Gastonia

4.1 / 5

from reviews

Is this your business?

    Walter Autry (Isolated Fear)
    -
    March 08, 2022

    Around here sign shop people are a breed of their own. Last year I took my originals of what I had to every sign shop in the city and no one would do it. Image 360 formerly known as Signs Now I knew could do it, but the work would not be that great, and well they would tell you 2 weeks but take 2 months. I finally found one other shop that would do it Franklin Signs & Graphics. That was a huge mistake! They from the start told me it would be 2 months because they were backed up on work. I told them I was okay with that. Fast forward 6+ months and 3 times of them recently lying to me about how they "are working on it" I ended up picking my pieces up and taking them to Image 360. Image 360 took a few more days than the estimate time they told me, but it was only an estimate time ,and I wasn't upset with just a few days. Specially with the quality they gave me. Nearly 100% accurate to the originals. Since they sold out they completely pulled a 360 (pun intended). For as long as the employee that did my project remains employed there I will keep going back.

    Tony Withers
    -
    February 21, 2018

    Theses guys are awesome. I highly recommend them. When I went to pick up my van there was an issue with the verbiage.partially my fault. WOW!! I said... and Tim said whats wrong? I told him and he said with out taking a breath... WE CAN FIX THAT WITH NO PROBLEM!!!! he asked if I could wait and of course I said yes. 45 mins later it was PERFECT!!!! He took care of it and I was out the door.

    G P
    -
    July 07, 2022

    Ordered vinyl letters to put on my sign 3 months ago. They all coming off of sign. Very disappointed. Won't order any more vinyl letters from hete. Poor quality

    Dave Meyer
    -
    May 15, 2021

    I own a small business & I had Image 360 wrap both company cars. Not only did they do a great job and were very fairly priced, but they were the ONLY company that even replied to my emails about the job. Great to know that Image 360 takes time for us little companies too. Great job! I highly recommend them.

    Ariana Farquharson
    -
    July 02, 2019

    Very poor communication. They were not flexible or understanding, even though I was patient through all of their excuses for slow or no responses (staff member out sick, tech issues, we had to outsource so we don’t know). Even though my client had paid in full and the final files had been submitted, I never got an ETA on when things would be ready. Even if you’re outsourcing something, you can still tell the customer: “It typically takes 3-4 weeks” for custom orders, or something along those lines. We got nothing, except: “We’ll call you when we know.” Well, they rarely called and never seemed to know anything when they did, not even when the in-house signs might be ready. My client wanted to be completely hands off, but even they ended up calling directly to get some answers. To make matters worse, when everything was ready, I still got no call; they were just going to up and go to the site. So the deliverables weren’t produced on time, and they were unwilling to offer us a free or reduced price solution for the inconvenience. They might have competitive prices, but they’ll keep charging you for their poor communication. In my 11 years designing, I’ve never had this experience with a printer. The two stars are for: 1) Beth still kept a professional tone despite our tension; 2) the on-site installer was cordial and professional.

    Image360 Gastonia

    Our Address

    3608 S New Hope Rd, Gastonia, NC 28056, USA

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