The tech support was very knowledgeable about the issues my laptop was having. Repair prices are reasonable. This place is a hidden treasure. Very nice people.
A small, unassuming shop on Dale Earnhardt Blvd, which you could easily drive by and not notice. But, they know how to fix computers!!! HP tried to repair it when under warranty and they failed! In 2 days these guys had it back up and running and working perfectly!
I dropped my laptop off Feb 7th. I received no call, text or email notifying me of progress for an entire month. When I went in today, March 8th, the guy behind the counter claimed to have called me, but I have had no missed calls and have no voicemail. They also have my email address, in the event that they couldn't reach me by phone. When I arrived, I could see my laptop sitting on a desk in the back. They had not opened up or started working on it. I asked for my laptop back, and will be taking it somewhere else. It's very frustrating to have lost my primary laptop for an entire month and now I still have to take it somewhere else to get it fixed because either they forgot about it or were very busy and were unwilling to call (and leave a voicemail), text or email me. I do not recommend this repair shop.
Zach was extremely knowledgeable and did an amazing job to save my PC after a horrible storm blew my mother broad.
Employee was able to diagnose our computer issue in less than 30 minutes. It was a fairly simple fix that my husband felt he could make at home-- so we did not have it fixed here, but we were not charged for diagnostics, which was great! Thanks guys, will definitely return for all of our computer issues in the future!!
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