Master Auto Collision did a fantastic job with all the body work I needed done after my truck was in an accident. They were very friendly and easy to work with, and most importantly the work was of high quality. One of the best parts of my experience with Masters was their team's timely updates and response to my questions. I highly recommend them to anyone in Charlotte who is in need of a reliable and quality auto collision center.
I had an excellent experience with Master Auto Collision. Eddy and his team made my car look like new again. They even went so far as to clean it from the inside out. I would highly recommend this body shop to my friends and family in the area and would go to them again. They offer a lifetime warranty as well.
Jessica was great! She kept me updated about the vehicle Very upbeat and personable! Very responsive with any questions i asked her and she made sure that i had the best experience. Highly recommended! The car came back awesome. Everyone was so helpful and friendly. They even gave me a ride to the car rental at an inconvenient time. Eddie was very helpful in calling in questions about a rental car issue. I would not hesitate to go back but hopefully i wont have to!
I don’t know where to begin let’s just say I had a phenomenal experience with this company and I’ve had some great experiences because I’ve owned atleast 6 cars. I was in an auto wreck nearly two months ago and I could not get back to my car due to traveling for work and making up time missed the representative I dealt with his name was Brandon not only did my car sit for way beyond time for me to pick it up but he was very kind, compassionate and he worked with me during those rough weeks. My car was the same way I left it when I picked it up nothing was missing he even made sure my car was cleaned I would definitely come back. And I gave this company 5 stars because he did not have to help me as long and as patiently as he did those are the type of services that are unexpected and appreciated.
Terrible ownership. This is not the place to take your car if you had an accident. These crooks charged me over $800 in an attempt to price-gouge to make some money after I had my vehicle moved. I am a business owner, Social Worker and community activist and they scam they pulled on me will prevent them from prospering. Use Civil Court folks.
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