Great property management company that takes the headache away from renting a home. Super responsive to maintenance requests.
Frances Buerkens
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September 13, 2022
Robert and the team at Master Key are doing a great job managing my home. We had one hiccup: They forgot to tell me that my tenant was leaving, but they made up for it by doing a great job with the turnaround. The unit was repainted, cleaned and rented within two weeks: some or all work was done over the 4th of July weekend. The tenant is paying rent on time. Mistakes happen, but not everybody has the competence to earn back trust: Masterkey has my trust. Thank you for your great work!
Kent Lai
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April 21, 2022
Masterkey Property Management has a great team. They help me select a tenant quickly within a month even it was in a slow February rental market.
Not only do they take care of tenant quickly but also keep me inform about what happen to my property. I highly recommend them !
InCredible Culture
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October 09, 2022
BEWARE BEWARE !!! This place should be close down . They never pick up the phone and if they do you have to call like 10 times back to back . Ligia is over applications and if it’s any discrepancies she WILL NOT call you so you have to be on top of your own application. This process was horrible and I’m so happy that I didn’t go through this company. After calling multiple times I requested to speak to Robert who is the Rental manger , he picked up and after I explained my situation he disconnected on me and denied my application. I also emailed everyone on the team on not one person replied back to my email . Be prepared to have rental history which is common but what makes me upset that no one reached out . Honestly don’t know how this company has a 4 start because the service is trashy .
Theo Pilny
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April 22, 2022
Masterkey has been amazing. I went through some career changes that required me to move to MD. I wanted to keep my house in NC and rent the property out. Masterkey handled everything and always kept me in the loop. Their management fees are fair, and my house was prepped and lease was signed in around 30 days.
This team is amazing!
Great property management company that takes the headache away from renting a home. Super responsive to maintenance requests.
Robert and the team at Master Key are doing a great job managing my home. We had one hiccup: They forgot to tell me that my tenant was leaving, but they made up for it by doing a great job with the turnaround. The unit was repainted, cleaned and rented within two weeks: some or all work was done over the 4th of July weekend. The tenant is paying rent on time. Mistakes happen, but not everybody has the competence to earn back trust: Masterkey has my trust. Thank you for your great work!
Masterkey Property Management has a great team. They help me select a tenant quickly within a month even it was in a slow February rental market. Not only do they take care of tenant quickly but also keep me inform about what happen to my property. I highly recommend them !
BEWARE BEWARE !!! This place should be close down . They never pick up the phone and if they do you have to call like 10 times back to back . Ligia is over applications and if it’s any discrepancies she WILL NOT call you so you have to be on top of your own application. This process was horrible and I’m so happy that I didn’t go through this company. After calling multiple times I requested to speak to Robert who is the Rental manger , he picked up and after I explained my situation he disconnected on me and denied my application. I also emailed everyone on the team on not one person replied back to my email . Be prepared to have rental history which is common but what makes me upset that no one reached out . Honestly don’t know how this company has a 4 start because the service is trashy .
Masterkey has been amazing. I went through some career changes that required me to move to MD. I wanted to keep my house in NC and rent the property out. Masterkey handled everything and always kept me in the loop. Their management fees are fair, and my house was prepped and lease was signed in around 30 days. This team is amazing!