Masterkey Property Management has a great team. They help me select a tenant quickly within a month even it was in a slow February rental market. Not only do they take care of tenant quickly but also keep me inform about what happen to my property. I highly recommend them !
Masterkey has been amazing. I went through some career changes that required me to move to MD. I wanted to keep my house in NC and rent the property out. Masterkey handled everything and always kept me in the loop. Their management fees are fair, and my house was prepped and lease was signed in around 30 days. This team is amazing!
Robert and the team at Master Key are doing a great job managing my home. We had one hiccup: They forgot to tell me that my tenant was leaving, but they made up for it by doing a great job with the turnaround. The unit was repainted, cleaned and rented within two weeks: some or all work was done over the 4th of July weekend. The tenant is paying rent on time. Mistakes happen, but not everybody has the competence to earn back trust: Masterkey has my trust. Thank you for your great work!
Robert and Leslie are very professional, proactive and super-responsive property managers. I had them manage my new construction rental townhome. A++ service. I'd do business with this stellar team in future.
I cannot express enough how amazing this company is and how well they treat the tenants. Late Saturday night our a/c went out I didn’t think much of it until the next morning when we also noticed the thermostat downstairs was also not responding keep in mind it is going to be in the double digits this week. Early Sunday am when everything is closed I put in a maintenance request and literally a couple hours later Masterkey reached out saying an hvac company would be here within the hour!! On a Sunday!!!
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