Modish Nail Spa

8640 University City Blvd ste 4 & 5, Charlotte, NC 28213, USA

About Modish Nail Spa

3.8 / 5

from reviews

Is this your business?

    Kelley Fluharty
    February 04, 2023

    I have been going here for about 5 years and I get amazing service every time! Michelle does the very best acrylic nails in Charlotte! They’re doing some renovations to expand the seating. Long-term manicurists here! And they have an air vent at each station so there’s no chemical smell or dust in the air. New pedicure seats also! Lauren is also great! Judy and Tommy are the owners and they are so nice!

    Sienna Earl
    November 03, 2022

    My first time at this location. My pedicure was the best part of my services. And that was average at best. I got an SNS manicure with tips. My nail tech spent 20-25 minutes shaping my nails, and still didn’t give me the shape I asked for. Then after showing her a picture of the design I wanted and specifying I wanted a different color than what was in the picture she started painting my nails black like the picture. Then did the worst rendering of the design I asked for, I’ve gotten this design multiple times from other locations and it has never been done this badly. I came in with a bridal party for my friends wedding and I had to sit alone away from the rest of my group even though there were chairs available next to them. I don’t know if maybe my tech just wasn’t great (Amy) or if it’s just the location, because everyone else’s nails were okay, but mine were the worst. I will definitely stick to my usual salon and not be returning.

    Alaina Williams
    April 15, 2023

    I have been coming to this location for over 2 years, bi weekly . Gina is my nail technician, and she is absolutely amazing!!! Lauren and Grace ( 2 amazing receptionist)know me by voice when I call to be reminded of my appointment that I somehow never remember 😂, or they always accommodate me when I unexpectedly need to change my appointment. Modish is beautifully designed and decorated, yet constantly improving and upgrading. I will never go anywhere else!! I feel like I belong when I’m there!! I love Modish University location!!!

    Jalilah James
    April 11, 2023

    I previously came to this location for nail service, but I was not happy and said that I a would not return. Both the nail and customer service were not good. The quality of my gel nail polish was not good. The customer service was rude and lacking. But I came here today again because I wanted to give them another chance being that when I came the first time they were fairly new and because I just needed a basic gel manicure. When I came in the door I was not greeted, several staff looked at me but no one greeted or acknowledged me. I filled out the little ticket for the services that I needed on my own, again was not acknowledged. As I went to sit down in one of the reception area chairs, a lady asked me what I wanted to have done, I told her a gel manicure she took the paper from off the counter, asked me to have a seat and that they will be right with me. 20 minutes later I am still waiting. I ask how long it’s going to be before someone would start by at least removing the gel polish and was told I had to wait to even start that part. I explained that I was under the impression that they would be starting me because they had me to sit at a service station. I was told it would be another 15 minutes. 10 minutes into the 15 minutes of waiting. I was told that I would have to wait an additional 30 to 45 minutes because the nail tech that was going to do my manicure was being pulled to a different customer who changed their mind on the services that they wanted so now if I wanted service I would have to wait an additional 45 minutes. The manager if that’s who she was was not at all caring or anything about the fact that I had been waiting for 30 minutes at that point and would have to wait an additional time because another customer change their mind. I can honestly say that I should’ve stuck with my right mind and not attempted to go back to the salon where I received horrible customer service before. I hate to say that some places are not worth a second chance. Please be cautioned that you nor your time is important to them.

    S Gray-McMannen
    December 29, 2022

    I came in with my daughter to this University Modish Nail Spa in Charlotte NC to get a pedicure (daughter) and full set of acrylic nails for me. I waited a long time to be serviced. I finally got service from the tech that finished her last client like 30 minutes prior and was just in the "back." I asked her to file one nail slightly as it was not even. She went into theatrics and a sermon about how nails are shaped...instead of just fixing. I said it was fine...geesh. She kept trying to "explain" every 10 minutes and asking if I understood. I kept saying no but that it was FINE. She started talking loud (which sounds to most like yelling) and tried to pick an argument. I gave feedback to not talk so loud, as she disturbed others, was embarrassing and I just wanted my nails done. She argued that she was not loud and that she just had a loud voice. She was upset that I did not understand what she was saying in the nail sermon and got up a walked away refusing to do my 1/2 done nails. OMG. Rude, unprofessional, juvenile, and unnecessary . The manager tried to argue too...which I have seen him do before. Terrible service, terrible manager and at least this one nail tech was horrid. DO NOT GO HERE. Tons of others in the area. Check the real reviews here on this salon. We deserve better. God Bless.

    Modish Nail Spa

    Our Address

    8640 University City Blvd ste 4 & 5, Charlotte, NC 28213, USA

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