I like the space, location, my neighbors and the maintenance team has been great. My only complaint is dealing with the management team members. Upon my move in the dishwasher needed replaced and the home was not clean. I was told that I couldn’t do the walkthrough with them (weird, but I went with it). Jessica Carpou told me as she handed me the keys and information that the space was clean and she walked through it herself. Upon my arrival with my family in tow with my belongings, I found dog food on the floor, dog hair throughout the home, rusted dishwasher racks, melted candle wax in the oven, and an over all dirty home. I let them know immediately about the dirty space and the dishwasher racks or dishwasher needed to be replaced. I have been told they’re waiting to hear from the homeowner. I should’ve written this review 6 months ago. Hopefully this will inspire change and they will do the work to become a reliable and respected management company. I have worked with realtors for this company that are top notch! Please do your part to build a better reputation as a property management team and get me a dishwasher that I can use! Thanks! Update!!!!! The dishwasher should be delivered, the end of this month! Thank you, Jeff!
Matt Claxton and the My Home Leasing team has managed my rental property for over 10 years now. I live out of state and they handle everything for me! They provide all of the background and credit checks for tenants, and manage all of my tenant issues/questions as well as all of the property repairs. I never have to worry about my property! My Home Leasing has always been professional and easy to work with. I would recommend them to anyone looking for property or a property management company. Top notch company!
Matt Claxton & his team have managed properties for me for over 4 years. I have been very pleased with their professionalism and responsiveness. Tenant concerns are addressed promptly and thoroughly, and Matt’s team is great about keeping me in the loop. Vacancies are filled promptly and I can always get in touch with them when I have questions. I definitely recommend them for property management (as well as real estate sales/purchases).
Horrible customer service. Fake reviews all over this page just to help them look decent. Sad company and people to work with. Probably won't get my security deposit back since that's how low life this company is. Looking to take any penny at any cost.
Matt and his team are great guys that offer real value. I head wonderful experience working with them in the past. They are very friendly and response to any tenants’ requests even during after-hours. His company manages a variety of properties at desirable locations. If you are looking to rent a place in Charlotte, look no further. Highly recommended.
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