Oak City Properties has been a huge help to my husband and I as we rent our first home. Pamela did an awesome job answering all of my questions during the lease signing process as I fired off many emails over many days asking various questions. Kenn was a pleasure to work with too and gave such helpful guidance during the application process. While moving in, we had an issue arise with our air conditioner, and we are so grateful to Joanne for treating it as an urgent matter and getting the issue resolved asap despite it being the weekend before the fourth of July! She made such a wonderful impression on us, and it hasn't stopped there. We are also so grateful to Rosalind as another issue arose, and she was able to troubleshoot it with us over the phone saving us from having to coordinate a repair. They have been wonderful about staying on top of our service requests and quickly and efficiently communicating with contractors and relaying info back to us.
Going into renting with Oak City Properties we heard a negative things and read some negative reviews. But I have always been told there are two sides to every story. Well my family and I have been very pleased with the staff at Oak City Properties. We met Mrs. Joanne for the first time and it was a pleasure meeting her very nice. Mrs. Rosalind has been wondering as well. Anytime we need something repaired or have a question they have been very helpful in helping us. Would I recommend them to someone who is looking for a place to rent yes I would. Thank you to everyone at Oak City Properties for making our home rental experience great.
Oak City manages our Raleigh properties and we have been very pleased with their professionalism and project follow through. Especially Joanne Lastra who is a dedicated employee in the maintenance division . She keeps you well informed and manages your property needs with urgency . She's very pleasant to talk to and never makes you feel rushed or like she has more pressing things to tend too. I have used this company for at least 5 years and have been impressed with their overall performance. They get the job done and are conscientious and dependable. Thanks for your service Joanne and the Oak City team. Sincerely, Renee and Darryl
Our initial experience with Oak City Properties has been great so far. Carlin and her team have been very helpful as we prepare to rent our property. Carlin is pleasant to work and great in her communications and customer service. She and her team are flexible, prompt to answer questions and do not pressure you into anything. Instead, Carlin takes the time to go over items, provide suggestions and pros/cons so the results will be better for us and our tenants. We look forward to working with Oak City Properties and highly recommend working with Carlin!
I was a tenant with Oak City and they’re super solid! Pam was our main contact and we appreciated her promptness, clear communication, humor and honesty throughout. Great responsiveness to all of our inquiries. The repairs were prompt and I thought the tenant portal was user friendly. I would absolutely rent another property from them again!
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