This company is a scammer, we paid $240 for the application of four adults, they asked for proof, letters and more letters. After two weeks that we were approved, there was no available property. then we applied with amarican home 4 and the process was the opposite. super easy, very professional... I recommend this company.
This company has accommodated me and my family in multiple ways and I'm very appreciative of it. They have been patient and understanding and that means a lot to me. They have fixed every issue that I've had with the house and got the proper maintenance done. I have never rented a home through a property management company before, just landlords directly but I would totally rent from them again
I am giving this company a 1 star due to a recent experience I had with them. I am looking to rent a home and like many other rental companies, they have a self-tour to view the property. With Park Ave, I needed to fill out a questionnaire. Weird but I did so anyways. I enter my information as prompted and when it came to my yearly income, I entered around $88,000. According to the "questionnaire", I wasn't qualified to TOUR the house. Not apply, not buy but just simply TOUR the home. [BTW the rent was only $2500]. When I called the company, first I was informed, that I didn't make enough yearly to tour the house. I was confused as $88,000 is a very high salary, especially in Charlotte which has an average of about $40,000. Then I was informed "Park Ave does not waste time showing candidates a home they do not qualify for based on the questionnaire" ARE YOU SERIOUS???? The questionnaire shouldn't detect who is qualified or not. Secondly, anyone can lie on the questionnaire, and guess what, YOU'RE STILL WASTING YOUR TIME! Lastly, that is such a form of discrimination. Filtering out people you assume can not afford a home by something a lot of people do not take seriously is ridiculous. The lady also informed me she could reset the questionnaire so I can enter better information. At that point, I did not want to be associated with any company like this. I understand everyone has standards, but to view a property, your standards are absurd. I would never rent from this company, let alone buy anything from them.
I just moved out and away from a rental company that shall remain anonymous. This company was an absolute wash. For five years I wasted my money and patience with them. I applied for the home with Team SOHO and was moving in within a week. Upon moving in, I emailed them about some issues that the house had upon our arrival. The issues were quickly resolved. They always respond to my emails in a timely and professional fashion. I haven’t been their client for very long, but I am beyond pleased with how they’ve conducted business with me thus far.
I would be very careful about renting with Park Avenue Properties. They are slow to respond to anything and have very poor communication. After our move out, we were charged for several repairs that we disputed. A few of the items were already existing when we moved in, another one or two were standard maintenance issues that should have been repaired while we lived there, two items we agreed to pay for. Park Avenue Properties ignored our emails and calls and simply charged us what they wanted. Be sure you take pictures before and after move in/out and take excellent notes of any mantainence issues, and keep all emails, if you get any. We are very responsible homeowners who cared for our rental as if it were our own home. I would have appreciated an itemized list of the charges we were given and an open conversation to our objections . Thankfully, we don't plan on needing to rent again anytime soon. They list great properties but you should be diligent about your communication and maintenance.
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