Platinum Professional Carpet Cleaning

4822 Unionville - Indian Trail Rd W, Indian Trail, NC 28079, USA

About Platinum Professional Carpet Cleaning

5 / 5

from reviews

Is this your business?

    Robin Caltagirone
    -
    November 16, 2021

    Review - Platinum Professional Carpet and Rug Cleaning Wanted to share the following review. This is the second time I’ve used Platinum. The first time was 2 years ago when I moved out of a rental property on yellow bee into another rental home a few blocks over on blue stream lane - both rentals in Fieldstone Farms. Back then I was very impressed because I walked into the rental property during move out, as they were leaving, it was my move out review - and there was no smell of any chemical - and yet the carpets looked brand new! In fact the carpets looked BETTER leaving than they did when I moved in. This go around - I’m in this rental two years - they did my office, family room on the first floor. The stairs, hallway, master bedroom upstairs. Oh and they did our dryer and dryer vent cleaning too (warning sign popped up on the dryer). I have to tell you - they knocked it out of the park yet again! Two different rental homes, both with builder grade/rental (aka ick) carpeting - but Platinum had everything looking better today than when we moved in! Just for reference? We have a dog downstairs and a cat upstairs. There was not one iota of chemical smell in the cleaning of the rugs upstairs and downstairs. They have pet friendly cleaning procedures and I can attest to that because there was zero smell from beginning to end. Honestly? If somebody’s able to take builder grade carpeting that’s been beat for years, and make it look new? I call that results. If you can do it pet and people friendly - extra vote. How can anybody not be excited about clean carpeting, especially ahead of the holidays lol! If it’s Jeter and Jilly pet friendly - it’s a win in our book!!!  Oh, I don’t want to forget the two young gentlemen that took care of the job today. Rodney was just overall amazing. He provided a couple of really great recommendations on how we can manage our vent issue going forward. The other young gentleman, so polite as well. I know this review is lengthy but I feel like it touched on a couple of critical points that anybody looking for a carpet cleaning company would want to know. Trust worthy, knowledgeable, excellent service, excellent equipment and proven results. At least for me, again having used them twice already - not disappointed in quality, planning and execution, professionalism. Almost forgot cost. I didn’t feel that they were the most expensive and I didn’t feel that they were the cheapest. I was very happy with the quality that I had gotten for the cost quoted and it was spot on. No variance there at all, again even though we had two pets in the house - they just came in and did the amazing job they did for the price they quoted. Highly recommend Platinum.

    Mike Clark
    -
    May 11, 2022

    Team was very professional, the more information I gave them about stains, the better they were able to address them. We are the second owners of this house/carpet and had the carpet cleaned about 2 years ago when we moved in. Platinum’s team was able to remove stains and lighten walkways that last company was not. Very satisfied, and extremely happy we will be getting more years out of this carpet. We had them clean 3 rooms and 2 closets and stairs for a very reasonable price.

    Hannah Ledezma
    -
    August 10, 2022

    I have used Platinum Professional Carpet Cleaning many many times. I have always been very pleased with their service. All of their staff members have been wonderful. They have cleaned our carpet, sofa and mattresses. Rodney did the latest cleaning and he was very detailed and communicated every detail.

    Julie Helms
    -
    August 10, 2022

    I highly recommend Platinum! Mike and his team are the best from start to finish! They are magic, making my rugs new again. We have used Mike for years and will continue to do so. Professional, quick but thorough! Veteran owned, which is a + to me!

    M L
    -
    July 22, 2022

    Rodney did an amazing job, showed up on time and was very professional. Communicated with us the whole time about what he was doing and updated us on the carpet and stains etc. Mike and Rodney were both polite and easy to work with and the carpet was left looking brand new

    Platinum Professional Carpet Cleaning

    Our Address

    4822 Unionville - Indian Trail Rd W, Indian Trail, NC 28079, USA

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