Unresponsive. Unreliable. Tried reaching out to them 8+ times to rent a home and never heard back. No response to even setup a tour. Not an email, not a phone call, nothing. Complete joke. Check your voicemails and emails, your response rate is unacceptable and your clients trying to rent their homes would be embarrassed at how terrible your customer service is. If you are renting out your home, use someone else. As a tenant, I would never want to deal with this unresponsive group.
Clarkston with PMI has been great to work with. He helped us to rent our home in Huntersville when we moved out of town and then was our listing agent when we sold a year later. Our home sold quickly thanks for his efforts. He takes the time and care to work with his client's needs and gave us excellent advise through both the rental and sale process. I would highly recommend him to anyone who wants a personal consultant and advisor with both rental property listings.
I've been working with PMI Charlotte for years and could not be more satisfied with the experience. Clarkston is proactive, accountable, dependable and courteous. He has been a pleasure to work with and affords me great peace of mind being that I do not live in the same state as my properties. Any time my tenants have had an issue with the property, Clarkston has worked with me to ensure swift and immediate resolution. I would highly recommend PMI to anyone looking to outsource property management. He makes the entire process simple, seamless and painless. Best decision I've ever made.
Clarkston Hines was extremely helpful answering my questions about the management of real estate. He took the time to thoroughly explain the process and is very hands-on throughout. He cares about the service he provides his tenants and his property owners. I am fortunate to have met him. His team has the resources to get the job done! I will refer investors and renter prospects to PMI of Charlotte.
I have rented apartments from a number of different places, some independent landlords, some companies. My experience with Clarkston Hines/PMI Charlotte has been the best I've found so far. He's very responsive and helpful when I have questions. Dealing with leases and rent and all that is not fun and rarely is it easy, but PMI Charlotte has provided the most seamless rental experience I've had in Charlotte so far. Would definitely recommend.
For more information on our listings, advertising, coupons, and mailers, please contact us today!