Is this your business?
I'm giving 2 stars because I got a manicure and a pedicure, and my pedicure was definitely not the best but not terrible. The manicure was the problem. I got my manicure done in the pedicure chair .... some people like the convenience of this but I didn't. She started the manicure before she finished my toes so I really had no choice but to sit. For paying $20, I thought at least my cuticles would come out well because thats usually the focus of the manicure...no. You can see in the pictures that they're still rough and not done well. Then when she started painting my nails, she finished with the top coat and it immediately started to have bubbles in it. She removed some nails and re-painted, but by the time I walked out they were almost all bubbly as you can see. It wasn't even worth going back because I knew it would just keep happening. Definitely don't recommend.
So we are all familiar with COVID price gouging. For those who are not, basically you enter a business where prices are listed, but “subject to change”. This usually means random fees or bait a switch prices for standard services. Typically this Establishment does not engage in price gouging. Which is why I have been a loyal customer. Until Valentine’s Day weekend 2022 when I was charged $115 for a lumpy cats eye manicure and pedicure. The awful part is I have been getting the same service for 2 yrs at a total of $75 AND my nails always looked amazing. This is another place where you must get your total up front AND check your nails.
I love this place first and foremost. I’ve been coming here for almost 3 years now and my experience has always been a pleasant one. My nail tech is Tammy and she is the BEST. I love the fact that she can replicate any nail design that i show her from ig. Thank you Tammy and to all the staff that work here.
Two stars only because my pedicure was great and the lady who did them was a great person. Not so much on the nails. I asked for a particular design and it could not be completed - I was told AFTER the lady had already done majority of my nails. I deemed it to be basic and I was told it could be done when I entered. Anywho, I got my nails done Friday. First one popped off Saturday. And another one is lifting today, Sunday. I get my nails done A LOT and decided to try this place as I am new to this part of Charlotte. WILL NOT BE BACK.
By far one of the worst experiences I’ve ever had. The services were rushed, ROUGH, and not thorough at all! The most disappointing was the “Happy Feet” pedicure, which I’ve gotten previously. No lotion or oil products were applied to my feet, only my legs. My feet should not be this dry after a pedicure (see photo, how embarrassing, but I had to share). On a positive note, they have a wonderful playlist. I enjoy the music, however the services are no longer worthy of my money.
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