I have been coming to premium nails and spa since 2019 when they first open nothing has changed but new management. I still receive the same professional and adequate customer service as before. I enjoy this location at the Fashion Way Near Premium Outlets because it’s convenient for me, and two I get to see the most dedicated and motivating artist that enjoy what they do. I have known Michelle for seven years. I have followed her work because of her hard working dedication to her customers. She has always made me feel like I was a VIP because I’ve been with them since the day they open the door so I guess you can say I am a veteran and they treat me as such, and I appreciate that. I was introduced to Jenny who is very good. She does my pedicures I have not changed for anyone else to do them but her because she gives the best massages on a long, hard stressful day. I only do I get the best massages in the world, but I also walk away with pretty feet so thank you Jenny for doing such an amazing job and paying close attention to detail. Now Jennifer who I was just recently introduced to. she does my acrylic nails when I want to have something different Jennifer can bring that crafty and innovative style to the table as well so thank you Jennifer for giving me options. I will have to say the entire staff is good at what they do. They are all artist who are proud of their work. I look for quality with a smile and I receive that every time if you’re ever in the area, please go and visit premium nail and spa at the Fashion Way Location Near Premium outlet mall you will not be disappointed.
****PICS BELOW ******
Margaux Miller
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February 28, 2022
I'm giving 2 stars because I got a manicure and a pedicure, and my pedicure was definitely not the best but not terrible. The manicure was the problem. I got my manicure done in the pedicure chair .... some people like the convenience of this but I didn't. She started the manicure before she finished my toes so I really had no choice but to sit. For paying $20, I thought at least my cuticles would come out well because thats usually the focus of the manicure...no. You can see in the pictures that they're still rough and not done well. Then when she started painting my nails, she finished with the top coat and it immediately started to have bubbles in it. She removed some nails and re-painted, but by the time I walked out they were almost all bubbly as you can see. It wasn't even worth going back because I knew it would just keep happening. Definitely don't recommend.
Alycia Sao
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March 28, 2023
From the beginning, my 1st impression of this salon was excellent! I called and spoke with Michelle, who answered the phone before opening hours (which come to find out, she is the manager) She was helpful and happy to answer my questions and book my appointment for later this evening. When I arrived, Michelle welcomed me in, showed me where to sign in, grab my color and ushered me to my chair. She was very polite and bubbly. After waiting for a while, (I didn't really pay attention to length of time that passed because I was enjoying the massage chair) Phebe came to do my pedicure.
Phebe was great, she was very quiet but into her work, which I can appreciate. While finishing my pedicure, Abby joined us to begin my manicure, and she offered me a drink (which I was grateful for, because my usual salon usually does that). I chose wine and went back to relaxing while they talked amongst themselves. Abby was so pleasant to chat with and my nails came out great! This place is a bit far from home, but I usually make it to the area maybe once a month, so I hope to come back here!
Ash Pointe
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June 29, 2022
I love this place first and foremost. I’ve been coming here for almost 3 years now and my experience has always been a pleasant one. My nail tech is Tammy and she is the BEST. I love the fact that she can replicate any nail design that i show her from ig. Thank you Tammy and to all the staff that work here.
Gia Evans
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February 25, 2023
Michelle & Ivy provide the BEST CUSTOMER SERVICE! Upgrade produces & lots of brand name colors over here! They offer many kinds of drinks. They often have lots of people waiting but they take their time and will not rush. However, over the weekend they do have over 15 technicians working to provide quality service. It always smells, I definitely recommend you visit
Our Address
5220 New Fashion Way #300, Charlotte, NC 28278, USA
I have been coming to premium nails and spa since 2019 when they first open nothing has changed but new management. I still receive the same professional and adequate customer service as before. I enjoy this location at the Fashion Way Near Premium Outlets because it’s convenient for me, and two I get to see the most dedicated and motivating artist that enjoy what they do. I have known Michelle for seven years. I have followed her work because of her hard working dedication to her customers. She has always made me feel like I was a VIP because I’ve been with them since the day they open the door so I guess you can say I am a veteran and they treat me as such, and I appreciate that. I was introduced to Jenny who is very good. She does my pedicures I have not changed for anyone else to do them but her because she gives the best massages on a long, hard stressful day. I only do I get the best massages in the world, but I also walk away with pretty feet so thank you Jenny for doing such an amazing job and paying close attention to detail. Now Jennifer who I was just recently introduced to. she does my acrylic nails when I want to have something different Jennifer can bring that crafty and innovative style to the table as well so thank you Jennifer for giving me options. I will have to say the entire staff is good at what they do. They are all artist who are proud of their work. I look for quality with a smile and I receive that every time if you’re ever in the area, please go and visit premium nail and spa at the Fashion Way Location Near Premium outlet mall you will not be disappointed. ****PICS BELOW ******
I'm giving 2 stars because I got a manicure and a pedicure, and my pedicure was definitely not the best but not terrible. The manicure was the problem. I got my manicure done in the pedicure chair .... some people like the convenience of this but I didn't. She started the manicure before she finished my toes so I really had no choice but to sit. For paying $20, I thought at least my cuticles would come out well because thats usually the focus of the manicure...no. You can see in the pictures that they're still rough and not done well. Then when she started painting my nails, she finished with the top coat and it immediately started to have bubbles in it. She removed some nails and re-painted, but by the time I walked out they were almost all bubbly as you can see. It wasn't even worth going back because I knew it would just keep happening. Definitely don't recommend.
From the beginning, my 1st impression of this salon was excellent! I called and spoke with Michelle, who answered the phone before opening hours (which come to find out, she is the manager) She was helpful and happy to answer my questions and book my appointment for later this evening. When I arrived, Michelle welcomed me in, showed me where to sign in, grab my color and ushered me to my chair. She was very polite and bubbly. After waiting for a while, (I didn't really pay attention to length of time that passed because I was enjoying the massage chair) Phebe came to do my pedicure. Phebe was great, she was very quiet but into her work, which I can appreciate. While finishing my pedicure, Abby joined us to begin my manicure, and she offered me a drink (which I was grateful for, because my usual salon usually does that). I chose wine and went back to relaxing while they talked amongst themselves. Abby was so pleasant to chat with and my nails came out great! This place is a bit far from home, but I usually make it to the area maybe once a month, so I hope to come back here!
I love this place first and foremost. I’ve been coming here for almost 3 years now and my experience has always been a pleasant one. My nail tech is Tammy and she is the BEST. I love the fact that she can replicate any nail design that i show her from ig. Thank you Tammy and to all the staff that work here.
Michelle & Ivy provide the BEST CUSTOMER SERVICE! Upgrade produces & lots of brand name colors over here! They offer many kinds of drinks. They often have lots of people waiting but they take their time and will not rush. However, over the weekend they do have over 15 technicians working to provide quality service. It always smells, I definitely recommend you visit