Providence Management

915 N New Hope Rd, Gastonia, NC 28054, USA

About Providence Management

2.9 / 5

from reviews

Is this your business?

    Emma Withrow
    January 09, 2023

    BEWARE OF RENTAL SCAM. I recently applied for a rental home from Providence Property Management. The home had been on the market for a little over a month, which I thought seemed odd because it was in a highly desirable neighborhood for a pretty fair price. After starting the ridiculously intense application process, I quickly understood why the house had been on the market for so long. Not only does this company charge insanely high non-refundable application fees ($75 cash per applicant so $150 total for both my boyfriend and I) but they also ask for a money order (seems sketchy) of the first months rent for them to prioritize your application. Even if you apply first (but don't hand over the money order), if another applicant drops off their application the next day with their money order, your application will be set aside and not processed. PLUS, you have to drop off all application materials in person at their office in Gastonia. They also required me to give notice to my current apartment, despite not even being approved for the rental home. After two weeks of a ridiculous amount of effort and money applying to this rental property, I was denied. Myself and my boyfriend met all the income requirements, we made around 5x the amount of the rent, we have no history of eviction or rental issues, and we both have great high paying jobs. I was denied because my boyfriend had not given notice to his apartment complex that he was leaving. I don't understand how that could possibly be a requirement to get approved, when you literally put your current living situation at stake just in the hopes that you will be approved. I of course did not get my $150 application fee back. The employees working at this company are disgustingly rude, dismissive, and have no regard for any of their clients/ applicants. I just checked, the rental house is STILL on the market and it's been two months. I wonder how many other applicants have coughed up $150 and been denied...? It seems to be a great stream of income for this company if they continue to accept applications, deny them, and pocket the money.

    Chase Perry
    September 03, 2022

    Was approved with another company for a 1200 townhome but I turned it down cause I just knew I’d be approved for providence managements townhome on Avalon in Lowell. Which were only 1195 a month. Nope denied even though I’m currently paying 1695 a month where I’m at. And when you get denied they tell you to come up to the office as they can’t tell you over the phone only to get to the office and they hand you a paper and say call them they will explain why. THEN CALL THE company to call only to be told they will have too mail you out a paper explaining why!!!!! Soooooooooo soooo ridiculous I do NOT recommend. Horrible experience $300 down the drain in application fees because I passed up the home I was actually approved for for these because I had just been approved with another company. Sad.

    Angela Ruggles
    July 01, 2022

    I am moving to the Charlotte area for my job and currently live two hours away. I called Providence Management to find out if it was possible to submit an application online or through the mail and to see if a particular property allowed dogs. The lady told me that you had to come in person to submit an application and to include a picture of my dog with it, saying that "he" (the owner I assume?) would decide. I drove down to their office only to be told by the lady there that they couldn't accept my application because pets aren't allowed at that property. So because they require people to submit their application in person and don't provide any alternative methods for people moving from out of town, and because of either their lack of knowledge or communication, I spent half the day (and a good amount of gas) to drive there and back - all to be told something that it would be reasonable to expect a professional rental company to tell you over the phone when you ask.

    Anthony Lazenby
    August 01, 2022

    Horrible experience!! Was a waste of time and they took my 75$ . I'm not a felon, I don't have any evictions, my credit is more on the positive side,and I showed them 3x the rent they wanted!! If I don't qualify who thr hell does!!??

    Fae A-P
    January 05, 2022

    DO NOT RENT FROM THIS COMPANY! They are so slow to fix anything and quick to add a late fee or increase in already overpriced rental agreements for dilapidated and outdated houses that they just slapped fresh paint on. IT IS NOT WORTH THE HIGH BLOOD PRESSURE OR HEADACHE. And then if you wanna file a grievance, save your breath. The woman who answers the phone will tell you that they don’t have a corporate office and the person you file a grievance with, is the main person causing the grievance! Not to mention they’ll take their time and create any excuse and exploit any loophole to not return your deposit.

    Providence Management

    Our Address

    915 N New Hope Rd, Gastonia, NC 28054, USA

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