HORRIBLE CUSTOMER SERVICE & STINGY COMPANY!! After helping a client find a property and lease it, they keep avoiding paying the agent that assisted with the lease the compensation. They keep claiming they sent the check in the mail and just straight up LIE! It doesn’t take weeks to send a check in the mail from the same city! Absolutely absurd and ridiculous company! If you want to be lied to and cheated from the money your owed, then this is the company to work with! Scammers and Cheaters! Never again!!
My spouse and I had to relocate last month and we wanted to keep our forever home however, we had some trepidation on renting because of things we’ve heard from other landlords. After reaching out to multiple agencies, we found RentSafe to be the most professional, organized, and respectful. They alleviated all of our concerns and were able to find us tenants within their guaranteed timeframe. We highly recommend them for property management, we’ve had a great experience and are relieved that our home is in good hands!
RentSafe PM has gone above and beyond in my eyes. They provided an extremely professional service, and made the process of renovating, renting, and selling my property a breeze (all of this accomplished while I was out of state, so this was a huge help). Kyle and his team were extremely competent and professional and I feel I was given clear information and options on the renovation process, my options for rental contracts, and the process of putting my house on the market and providing insight into the different offers I received.
Just staying I’m not a scam, I’m not a robot I’m a real life person with emails for proof. The owner seems to resort to others on here being a scam to hide their lack of professionalism and not owning up to their faults. I paid an app fee to this company, I passed their credit check, I passed their background check, I passed their previous landlord check, and I passed their income requirements
They arrived promptly, smiling and introducing themselves. They both came in and looked at the areas to be cleaned and said; we're happy to get started. They explained they would pre-spot first, prep the areas of carpeting and set up the corner guards to protect the corners of the walls, when the hose would round the corner to get to the bedroom area. My carpets smelled so good from the Natural Products they use. They worked happily, as they were very pleasant to be around while they assisted one another through the process. The icing on the cake! Was the swiffering of my wood-like flooring as they were exiting the front door. I said; "thank you for a wonderful job as the carpets look just like new and could I please have some business cards to give to those I refer your company too?" They gave me what they had and said; "have a nice day" as they drove away! Call them you will be over the moon happy that you did! Oh and they also do upholstery, tile & grout cleaning too!
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