RPM was very genuine in the beginning process however that took a major turn. After years of being in their property and being superior tenants. We started to have unexpected issues. After reaching out to April and Vickie, Their lack of communication and assistance to resolve these matters is unbelievable. The cold / smart responses and lack of empathy with no resolution or interest to resolve our issues is unacceptable. That just goes to show they hire ANYBODY nowadays to just sit behind a desk and answer calls. Do NOT rent from them. Terrible.
Chris Schwagerl
-
January 25, 2022
Resolute helped me purchase a property in Florida while I stayed up north. The team has been fun to work with, responsive, and professional. They definitely have their systems down to get you and your properties integrated super quickly.
I have to give a special shout out to Mona Strausser for putting in extra hours in finding me a suitable property in a red hot market! She worked weekends and holidays for me - without me asking her to! She toured the properties, brokered the deal, and made sure the construction was completed. Mona and RPM are great people to have on your team!
Serenity Flows
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October 25, 2022
Best advice is to overlook this entire company especially in North Carolina. They do not take accountability and swear when you leave reviews it has something to do with damages or deposits. ABSOLUTELY INCORRECT!! This is just a terrible company from their communication to them resolving matters or even keeping their word. Do NOT do business with RPM.
Danna Bower
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June 09, 2022
I have been looking for a rental property for my mother. In this market it has been a difficult task as rental properties are usually spoken for quickly and sometimes before they even appear on Realtor or Zillow. Natalee Choby went out of her way to assist me in renting a property. She identified a new rental for me and drove all the way from Six Forks Road to Youngsville to ensure we saw the property.
This property was managed by a different realty company so Natalee didn't have much to gain by assisting me but she did it anyway. She also continued to assist me with communicating with the other broker to find out the status of the application, which went on for 2 weeks. A lot of other agents would have said they had done their job and sent me on my way. Natalee didn't. She went above and beyond the call of duty to assist me from beginning to end.
Resolute Property Management is lucky to have Natalee on their team. I would give she and Resolute Property Management a 10 star review if I could. The world would be a better place if there were more Natalees.
Rod Aries
-
January 16, 2022
Outstanding Company: The purpose of this review is to provide a stellar review and recommendation for Resolute Property Management. In fact, to save you time here is my conclusion - Resolute is exceptionally competent, highly professional and advises us on problems as if they owned the property themselves. Miki Davis and her company, Resolute Property Management, are outstanding.
Overview: We have owned ten different rental homes in the Raleigh area over the last five years. Resolute has managed each property. We live across the country from Raleigh and have to trust and rely upon Resolute with our investment. We have complete faith and belief in their professional services and performance.
An Important Observation - Tenants vs. Owners: A quick aside. When reading reviews about any property management firm, note that there are two perspectives: the tenant's perspective and the owner's perspective. Tenants sometimes don't pay rent or empty trash when they leave when they vacate, so they resort to the only power they have - a bad review. If you are an owner, read the reviews from other owners. Resolute represents and works for owners. Owners pay Resolute, so you will have the most objective analysis by investment property owners of Resolute's professional services.
First, I am spending the time to lavish praise because it is highly warranted. And, for the record, this review was unsolicited. I wrote this via my own volition.
Second, Resolute maintains access to its own trusted network of property professionals. Their network includes carpet cleaners, appliance maintenance, painters, garage door repair experts, 24-hour plumbers, irrigation systems, roofers, and more. If any of our properties experience an issue, Resolute can either fix it or has immediate access to those who will.
Third, Miki Davis, the owner of Resolute, is exceptionally professional, thorough, responsive, and experienced in all of her prompt correspondence with us, whether telephonically, online or in-person visits when we are in town. This is not only her 'job,' it is her baby. She cares about the satisfaction of each of her clients.
Background: Here is a brief frame of reference. My wife has been an attorney for over 30 years and a significant portion of her practice involved real estate. I have been a corporate officer and a business owner for 30+ years. For a brief period of time, I took a break from the corporate world, as my wife and I were buying properties for our own account. I was a very active in buying/selling income property and interacted with property managers from single-family homes and duplexes to companies managing 20-150 units. I gained a unique appreciation for what distinguishes quality when managing properties. I found many 'bad' and very few 'good' property management firms. Resolute Property Management is exceptional.
In conclusion, it is with that perspective that I proudly and confidently offer my highest recommendation for Resolute Property Management.
RPM was very genuine in the beginning process however that took a major turn. After years of being in their property and being superior tenants. We started to have unexpected issues. After reaching out to April and Vickie, Their lack of communication and assistance to resolve these matters is unbelievable. The cold / smart responses and lack of empathy with no resolution or interest to resolve our issues is unacceptable. That just goes to show they hire ANYBODY nowadays to just sit behind a desk and answer calls. Do NOT rent from them. Terrible.
Resolute helped me purchase a property in Florida while I stayed up north. The team has been fun to work with, responsive, and professional. They definitely have their systems down to get you and your properties integrated super quickly. I have to give a special shout out to Mona Strausser for putting in extra hours in finding me a suitable property in a red hot market! She worked weekends and holidays for me - without me asking her to! She toured the properties, brokered the deal, and made sure the construction was completed. Mona and RPM are great people to have on your team!
Best advice is to overlook this entire company especially in North Carolina. They do not take accountability and swear when you leave reviews it has something to do with damages or deposits. ABSOLUTELY INCORRECT!! This is just a terrible company from their communication to them resolving matters or even keeping their word. Do NOT do business with RPM.
I have been looking for a rental property for my mother. In this market it has been a difficult task as rental properties are usually spoken for quickly and sometimes before they even appear on Realtor or Zillow. Natalee Choby went out of her way to assist me in renting a property. She identified a new rental for me and drove all the way from Six Forks Road to Youngsville to ensure we saw the property. This property was managed by a different realty company so Natalee didn't have much to gain by assisting me but she did it anyway. She also continued to assist me with communicating with the other broker to find out the status of the application, which went on for 2 weeks. A lot of other agents would have said they had done their job and sent me on my way. Natalee didn't. She went above and beyond the call of duty to assist me from beginning to end. Resolute Property Management is lucky to have Natalee on their team. I would give she and Resolute Property Management a 10 star review if I could. The world would be a better place if there were more Natalees.
Outstanding Company: The purpose of this review is to provide a stellar review and recommendation for Resolute Property Management. In fact, to save you time here is my conclusion - Resolute is exceptionally competent, highly professional and advises us on problems as if they owned the property themselves. Miki Davis and her company, Resolute Property Management, are outstanding. Overview: We have owned ten different rental homes in the Raleigh area over the last five years. Resolute has managed each property. We live across the country from Raleigh and have to trust and rely upon Resolute with our investment. We have complete faith and belief in their professional services and performance. An Important Observation - Tenants vs. Owners: A quick aside. When reading reviews about any property management firm, note that there are two perspectives: the tenant's perspective and the owner's perspective. Tenants sometimes don't pay rent or empty trash when they leave when they vacate, so they resort to the only power they have - a bad review. If you are an owner, read the reviews from other owners. Resolute represents and works for owners. Owners pay Resolute, so you will have the most objective analysis by investment property owners of Resolute's professional services. First, I am spending the time to lavish praise because it is highly warranted. And, for the record, this review was unsolicited. I wrote this via my own volition. Second, Resolute maintains access to its own trusted network of property professionals. Their network includes carpet cleaners, appliance maintenance, painters, garage door repair experts, 24-hour plumbers, irrigation systems, roofers, and more. If any of our properties experience an issue, Resolute can either fix it or has immediate access to those who will. Third, Miki Davis, the owner of Resolute, is exceptionally professional, thorough, responsive, and experienced in all of her prompt correspondence with us, whether telephonically, online or in-person visits when we are in town. This is not only her 'job,' it is her baby. She cares about the satisfaction of each of her clients. Background: Here is a brief frame of reference. My wife has been an attorney for over 30 years and a significant portion of her practice involved real estate. I have been a corporate officer and a business owner for 30+ years. For a brief period of time, I took a break from the corporate world, as my wife and I were buying properties for our own account. I was a very active in buying/selling income property and interacted with property managers from single-family homes and duplexes to companies managing 20-150 units. I gained a unique appreciation for what distinguishes quality when managing properties. I found many 'bad' and very few 'good' property management firms. Resolute Property Management is exceptional. In conclusion, it is with that perspective that I proudly and confidently offer my highest recommendation for Resolute Property Management.