Resolute Property Management

8358 Six Forks Rd #101, Raleigh, NC 27615, USA

About Resolute Property Management

3.3 / 5

from reviews

Is this your business?

    Pretty Brown
    October 13, 2022

    RPM was very genuine in the beginning process however that took a major turn. After years of being in their property and being superior tenants. We started to have unexpected issues. After reaching out to April and Vickie, Their lack of communication and assistance to resolve these matters is unbelievable. The cold / smart responses and lack of empathy with no resolution or interest to resolve our issues is unacceptable. That just goes to show they hire ANYBODY nowadays to just sit behind a desk and answer calls. Do NOT rent from them. Terrible.

    Jenn Hayes Temple
    June 24, 2022

    Pretty uneventful until we needed our $2350 deposit back. The market is crazy in Raleigh and finding a rental is almost impossible. We were told the owner of our rental was going to sell. We needed a house in our sons school district asap and had a terrible time finding one. We had to pay two mortgages in one month to find a home within my high schoolers school district. I asked Miki Davis and Vikki see if they could help me by getting my deposit back timely. Miki emailed me on June 6 that she would escalate it to help me. I hired carpet cleaners, polished the floors professionally, landscapers trimmed trees and bushes and mowed loans. We had the gutters clean all prior to move out. Today June 23rd , after Miki saying she would help me on June 6...Vikki told me no, they had 30 days and people lie about their emergencies all the time. I was so insulted. She said the Miki told her the house looked great when unmoved out. She could have cared less. She cared when she needed my money on time but when I asked her why she said because we can and had no good answer. Are they collecting interest on peoples deposits? I'm not sure. Unkind, totally rude, never work with these people. and only let me repeat only after I post a negative Google review do I get any sort of answers at all. I have nothing in writing that tells me anything about flooring anything about any issues that would cause any sort of delay absolute lies. I would like them to produce any sort of documentation saying that they have communicated with me about anything regarding flooring. I had insurance on the home and now that I've been out of it for over three weeks I have no idea who they've had in and out of that property and bear no responsibility for anything that happened after I left the home. I asked for a walk-through with me once I had clean the property and could get no one to respond to me. Period. When's Miki finally made her way over there she discovered a couple of cabinets hadn't been empty by the cleanup crew. My husband acted immediately and we went over there and clean them ASAP. All a bunch of excuses below. Your poor communication is not my problem. I expect my full deposit back. So unprofessional

    Danna Bower
    June 09, 2022

    I have been looking for a rental property for my mother. In this market it has been a difficult task as rental properties are usually spoken for quickly and sometimes before they even appear on Realtor or Zillow. Natalee Choby went out of her way to assist me in renting a property. She identified a new rental for me and drove all the way from Six Forks Road to Youngsville to ensure we saw the property. This property was managed by a different realty company so Natalee didn't have much to gain by assisting me but she did it anyway. She also continued to assist me with communicating with the other broker to find out the status of the application, which went on for 2 weeks. A lot of other agents would have said they had done their job and sent me on my way. Natalee didn't. She went above and beyond the call of duty to assist me from beginning to end. Resolute Property Management is lucky to have Natalee on their team. I would give she and Resolute Property Management a 10 star review if I could. The world would be a better place if there were more Natalees.

    Serenity Flows
    October 25, 2022

    Best advice is to overlook this entire company especially in North Carolina. They do not take accountability and swear when you leave reviews it has something to do with damages or deposits. ABSOLUTELY INCORRECT!! This is just a terrible company from their communication to them resolving matters or even keeping their word. Do NOT do business with RPM.

    Chris Schwagerl
    January 25, 2022

    Resolute helped me purchase a property in Florida while I stayed up north. The team has been fun to work with, responsive, and professional. They definitely have their systems down to get you and your properties integrated super quickly. I have to give a special shout out to Mona Strausser for putting in extra hours in finding me a suitable property in a red hot market! She worked weekends and holidays for me - without me asking her to! She toured the properties, brokered the deal, and made sure the construction was completed. Mona and RPM are great people to have on your team!

    Resolute Property Management

    Our Address

    8358 Six Forks Rd #101, Raleigh, NC 27615, USA

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