I can't brag on them enough. The entire office! From the admins, the paralegals, Mr. Roper. Fabulous service. Knowledgeable, thorough, total excellence. Would 100% recommend.
Wayne was exceptional. He was very professional, thorough, and personable. I would highly recommend.
Wayne Roper always does a great job explaining the transaction documents to the Buyers and Sellers. I can always count on Roper Law to do their part to make it a smooth on-time closing.
Most people that complain about this agency, it's ANN. She sent me the CD at 4:47 PM on Friday afternoon for a 9 AM closing on Monday. She said the hols up was she hadn't gottent the invloice from the documentation prep from the seller's attirney, yet she had not contacted them. I provided the contact info on email the first day the contrat was signed. When I dropped off the the seller's signed documentation, I reqiested them to call me to let me know it had been recorded and the seller's proceeds had been wired. No one bothered to called to let me know. HORRIBLE CUSTOMER SERVICE.
My experience with this firm was in no way professional or truthful. I was looking to sale my home (For Sale By Owner) and attempted to work with Festival Properties. I was told that this firm handled closings for a outfit Festival Properties and strange enough there were 4 people (attorney included) with the same names (Mark and Justin). Also the fact that they were aggressively calling & texting day and night to finish this transaction. This was concerning to me, however, I needed to sell my home, and they pretended to be concerned. NOT!!!!! The law firm and the investor did not honor any part f the contract as written, and then tried to short me at closing. When I began to question them, I no longer wanted to move forward. They then tried to tell me that they had a valid contract and would go to the court to hold it up. The sad part is they did not know that I had taken the real estate course, and knew the parameters that creates a valid contract had not been met. They are very misleading people and I would not recommend them to anyone, but caution everyone to be careful. Very grateful that my outcome was successful with my home. I will continue to review this firm based on my experience.
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