First time here! Looking for a new salon, just recently moving to Charlotte. Loved my manicure and the attention and detail my nail tech put in it. The only thing I didn't love were the emory boards. They are really hard and I have these tiny cuts on a few fingertips. Just wish the tech was a bit more gentle with it and they weren't so rough. I will definitely return. Lovely studio and team and awesome nails!
We love this salon. They can always get us in when we make a reservation. All the techs do a wonderful job. We get a clean, friendly, relaxing pedicure every time. I really appreciate how gentle and patient they were when we brought my 7 and (a little nervous) 5 year old for their first time, everyone was so great!
Halle did a FABULOUS job and gave me just what I asked for! After a year of searching since my move, I have finally found my nail tech!
So my family and i went here before Christmas and the experience was so amazing that we decided to get a gift certificate for everyone as a Christmas gift. This month We we made reservations for the 5 of us to go back and get out pedicures done at the same time. I was done 20 minutes before the rest of my family. My question is why everyone else was getting a real foot and leg massage but my tech was only lightly rubbing with no effort at all. She barely used the hot stones for my massage. My toenails are not cut short enough or even straight for that matter....nor was an emery board used on them. Think about this, wouldn't you be upset paying $60 for something and getting shorted 20 minutes.... Yes i sat well everyone else got the service they paid for. When i brought it to their attention my tech faught with me lying about how she started me before everyone else even though my brother was sitting in the chair when we walked in. she then said something in her language and laughed then the tech next to me laughed at me... which what started all the techs laughing.... So I walked out. After 20 minutes i walked back in wondering where the rest of my family was... well we waited another be 10 minutes before everyone else was done getting the same exact treatment.... I know i won't receive a response from this review and y'all might have a better experience here but i was truly embarrassed by the entire staff!!! Just something not at all acceptable.
This place was AMAZING!!! 10/10 My dad and I got manicures and pedicures and they were very nice. The ladies were super kind and did a wonderful job. I got my nails painted gel and they turned out beautiful! They have a very wide range of colors and the prices are very reasonable. I totally recommend!!! We loved this place and will definitely come back!!
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