Brian and his team and Schambs Property Management deserve every bit of this 5 star rating. I have rented a few other houses in the past through other companies and none of them compare to the level of service I received with Schambs. They are true professionals. They were quick to respond to all of my questions and needs over the 2 years I rented from them and made every part of the process easy. I highly recommend them!
My family and I rented a townhome for the past year managed by Schambs Property Management. We came away satisfied from all of the interactions we had with Brian Schambs and his company. They were very responsive and helpful in dealing with a couple of HVAC issues we had during our stay. My first impression when dealing with this company had me thinking that it might be better to be the owner of the property than a tenant, since this company went through a very thorough process in capturing the state of the townhome prior to us moving in, but now I realize that such an inspection is really intended to serve both parties. I hadn’t been a renter for a long time, and this detailed inspection had me worried that when we moved out, even though we took very good care of the home, that somehow it would be used to deny us being refunded our deposit. We not only received our full deposit back, but Brian thanked us for taking such good care of the home. I’d recommend Schambs Property Management to both owners and tenants, since in my experience they do a good job looking out for both.
Schambs PM were quick, conscientious, and kind to our family while renting in the Raleigh area. They are always responsive to any need - big or small, and have wonderful vendors as well. Brian and his employees were wonderful to work with as tenants!
I DO NOT praise easily, especially if it's unearned. We had a fantastic * nearly 10-year experience * with Schambs Property! Yep, 10 years!! Brian and his team were impressively responsive, professional, caring, and attentive. I always felt comfortable contacting them and Brian was always straight-up with me offering sound and objective advice. He connected me to people to take care of certain issues OR his team took care of home issues such as extermination, yard care, repairs, and HOA follow-ups. Brian even guided me through a NC tax error and worked with me on maintenance payment plans when needed. I trusted his team the entire time and felt my home was in good hands. A recommendation is to improve home inspections to really pay attention to those easy-to-miss areas to make sure potentially shocking issues don't come all at once. Bottom line is this: Would I hire the company again: YES! -- Dr. Wallace Southerland III
Schambs Property Management provided us a wonderful rental home for our first year in NC. Everyone that we dealt with at the company was very friendly and answers to questions that we had were replied to quickly and completely. Overall, we had a great experience working with Schambs Property Management.
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