On June 10th, 2022 Mr. Sloop and I contracted to pressure wash portions of my home and two metal buildings. Within a few days, he showed up and washed all but a concrete pad and the lower portion of a metal-stained building before running out of water. Mr. Sloop said he would be back in a few days to finish the work. Based on his many positive reviews, I foolishly paid him for the entire job before it was completed. But, again he returned and pressure washed the concrete pad but failed to wash the bottom of the stained building as agreed upon. On 6/27/22, he was notified about the unfinished work. On 7/1/22, Mr. Sloop called and told me he had a very busy schedule but would work me in on 7/27/22. However, on 7/27/22 Mr. Sloop's office called to cancel and said they would let me know when they could reschedule. On O8/11/22, Mr. Sloop messaged me that he had scheduled my job to be finished on 8/12/22. I called him back and told him not to come because I had waited a month and a half and assumed he wasn't coming and that I had made other arrangements to have the job finished. He apologized for the delay and offered to send a refund for that portion of the work that was not completed. On 9/6/22, I called Mr. Sloop to let him know that I had not yet received the refund. On 9/9/22, Mr. Sloop returned my call and again assured me he was sending a refund. On 9/19/22, I left another message that I was still waiting on the refund. No reply was received. On 10/6/22, I called Mr. Sloop and again asked him about the refund. He said that the refund had been written and was ready to be mailed out and if the postal worker had not yet picked it up, he would get it and personally deliver it to my personal residence in the first part of the coming week, which would have been 10/10/22. Of course, he never showed up. Since that time, I have left many, many texts, voicemails, and emails, to which he has failed to respond. To me, it's all about principle, not money, since the amount of the refund is very small and insignificant compared to the unprofessional and unbecoming behavior, of a "so-called professional businessman", that was exhibited by Cameron Sloop. He should have never offered a refund if he had no intention to follow through on his commitment. DON'T PAY UNTIL THE JOB IS FINISHED!
My house looks amazing! It looks like a brand new house! I am very pleased and satisfied with the outcome. The guys are professional and friendly. I will definitely use your business again. Thank you so much Cameron.
We loved having Sloops Pressure Washing crew at our house! They’re all super professional and did such a good job! Very thankful and really needed for our old farmhouse ! Can’t say enough good things 👏🏼
I had Sloops Pressure Washing wash my house and deck today. The house looks great and the deck looks brand new. Cameron provides the best customer service and you can tell he really cares about his business. I will recommend his services to all my friends and neighbors.
Fantastic job. Did my whole house, driveway, patio and walkways. Fair price, professional service, efficient and flexible arranging my appointment.
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