Classic Collision did an amazing repair job on my brand new car after my accident. They are professional and efficient. Chris, Casey, and Amanda are super friendly, compassionate, and knowledgeable. I have found my forever auto collision establishment. I would recommend this business to anyone. I am grateful I found them.
They did a fabulous job on my Dodge Charger I had a T-Bone wreck and they fixed it right up it looks way better then when I first got it off the Lot. It was a very extensive repair!! Took a lot of work and dedication to complete the project best work I’ve seen and I’ve had my share of wrecked cars 😂 but they by far exceeded my expectations! Would recommend a 1000% . Thank you guys for taking care of my baby and giving her back 100 times better then when you guys picked it up. I greatly appreciate it! Great nice people as well and they work with you! Thanks guys! To all Smittys Employees!!!
Had to take my vehicle to Smitty's Collision after I've been in an auto accident. They were very accommodating, friendly and upfront about everything. One little issue - the rear wiper was malfunctioning when I picked vehicle up. The shop apologized and fit me in at my convenience to have the issue fixed. Great customer service and I would certainly recommend this shop to friends and family.
Great people and great results. Routine e-mails kept me aware of the progress throughout. Shop manager followed up with me in person on the day of pick up. Cannot say enough to explain my satisfaction with this group of people.
Unbelievable! My truck was actually further damaged (a truck backed into it) while at Classic Collision for repair for another incident. Not only did management not inform me of the damage, they filed a claim with the truckers' insurance using my name and information and attempted to pay themselves to repair the damage (valued at over $2,000). I'm currently working with All-State (who recommended this shady shop, and was outraged by the aberrant behavior) and the NC Department of Insurance Fraud division, as this is both Insurance Fraud and Identity theft. They claimed 'new ownership', although the staff and management that I dropped the car off with, was the same as I when I picked it up and it was under Classic Management when the car was picked up. Whatever you do, don't trust these people with your vehicle.
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