We had South End connect our home to the city sewer tap along our street and ‘retire’ our septic tank system. James walked through the details with us and made sure all our preferences were honored when work was done. Austin and Jared were very polite and new what they were doing from start to finish. The rainy weather did not line well with getting the work done as quickly as we all wanted but they stayed on top of the job to completion. We were very pleased with their work and plan on using their services in the future. Thanks!
Ellie Penrose
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May 25, 2023
We were in the process of selling our home and a loose toilet was reported on our inspection report. We called South End Plumbing in the morning, and they had a service technician to us within three hours the same day. The technician, Chad, was incredibly knowledgeable and professional. He arrived right on time, thoroughly inspected the toilet requiring repairs, and walked us through our options in terms of repairing the toilet. Chad was detailed in the work and repairs performed and even took the time to explain to us potential issues or signs to look for in the future. This was our first time using South End Plumbing, and we could not have been more pleased in our decision to utilize their services. The team is top notch, from the service center scheduling, to the on-site technician. We highly recommend South End Plumbing and will undoubtedly continue to use them for our plumbing needs in the future.
Sean Foley
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December 27, 2022
I contacted South End plumbing the day after Christmas due to having a busted pipe and no hot water. Christopher arrived, assessed the situation, and repaired our broken pipe within 2 hours. Christopher was super professional and even explained the situation in detail. I highly recommend using these guys!
Also, I should mention that they installed our new tankless hot water this year as well and did a great job.
Thanks again!
Christina Vellucci
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May 24, 2023
Chad and Mike worked on my sewer repair over two days for several hours each day. It was a huge job. They were very knowledgeable and answered every question. They showed me the work and damage when I asked and had patience and caring towards the job. They gave options for the services, as well. I live in South Charlotte and this will definitely be my new "neighborhood" plumber. I was very impressed.
Rosanne Bates
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May 15, 2023
I noticed a small leak on the floor outside my shower on a Sunday. I submitted an online request for service and within minutes received a call to schedule service. I scheduled the service for Monday morning and Robert called before heading my way that morning. Robert was professional and explained their inspection and billing process before starting the inspection and answered my questions regarding same.
Robert inspected the leak and explained to me where the water was coming from, the necessary repair and the written estimate which I thought was reasonable.
Robert had me inspect the finished work and gave me some tips on keeping the bathroom faucets working properly to avoid any issues.
All in all I was very pleased with their professionalism, work quality and pricing. I will be calling South End Plumbing in the future for any plumbing issues!
We had South End connect our home to the city sewer tap along our street and ‘retire’ our septic tank system. James walked through the details with us and made sure all our preferences were honored when work was done. Austin and Jared were very polite and new what they were doing from start to finish. The rainy weather did not line well with getting the work done as quickly as we all wanted but they stayed on top of the job to completion. We were very pleased with their work and plan on using their services in the future. Thanks!
We were in the process of selling our home and a loose toilet was reported on our inspection report. We called South End Plumbing in the morning, and they had a service technician to us within three hours the same day. The technician, Chad, was incredibly knowledgeable and professional. He arrived right on time, thoroughly inspected the toilet requiring repairs, and walked us through our options in terms of repairing the toilet. Chad was detailed in the work and repairs performed and even took the time to explain to us potential issues or signs to look for in the future. This was our first time using South End Plumbing, and we could not have been more pleased in our decision to utilize their services. The team is top notch, from the service center scheduling, to the on-site technician. We highly recommend South End Plumbing and will undoubtedly continue to use them for our plumbing needs in the future.
I contacted South End plumbing the day after Christmas due to having a busted pipe and no hot water. Christopher arrived, assessed the situation, and repaired our broken pipe within 2 hours. Christopher was super professional and even explained the situation in detail. I highly recommend using these guys! Also, I should mention that they installed our new tankless hot water this year as well and did a great job. Thanks again!
Chad and Mike worked on my sewer repair over two days for several hours each day. It was a huge job. They were very knowledgeable and answered every question. They showed me the work and damage when I asked and had patience and caring towards the job. They gave options for the services, as well. I live in South Charlotte and this will definitely be my new "neighborhood" plumber. I was very impressed.
I noticed a small leak on the floor outside my shower on a Sunday. I submitted an online request for service and within minutes received a call to schedule service. I scheduled the service for Monday morning and Robert called before heading my way that morning. Robert was professional and explained their inspection and billing process before starting the inspection and answered my questions regarding same. Robert inspected the leak and explained to me where the water was coming from, the necessary repair and the written estimate which I thought was reasonable. Robert had me inspect the finished work and gave me some tips on keeping the bathroom faucets working properly to avoid any issues. All in all I was very pleased with their professionalism, work quality and pricing. I will be calling South End Plumbing in the future for any plumbing issues!