After dealing with other plumbers that couldn’t find outside leak, I contacted South End and spoke with Stan. He came out and found leak. The crew he sent to fix leak was a crew of young men that not only knew what to do but was VERY Nice, sweet, polite, professional and on top of their job. South End is a VERY Excellent company full of GRACE. South End is The BEST I’ve dealt with and for now one the ONLY company I’ll call when I need help. Thank ya’ll and my NICE crew of young men
My Experience with South End could not have been more perfect! Renee and Julie were friendly, professional and well-informed when I called to request my free estimate. Got an appointment the very next day, received a call 30 minutes prior to arrival from "Vince", who explained the problem which was causing a leaky kitchen faucet. I was given a reasonable estimate for replacement of parts and labor. He completed the job that same day, and was so friendly and knowledgeable. I will happily recommend South End to all who desire reliable, fair-priced services, delivered by professional and pleasant staff.
South End was a life saver! We tried two other plumbers for emergency service and Stan was there within 40 minutes. Although our sewer pipe couldn’t be fixed immediately, he got us sorted for the night. Austin and Jared replaced our sewer pipe within two days and put down seed and straw. Fantastic, responsive and very nice people! Highly recommend this company.
Had a great experience with them from start to finish. We had an issue with our water heater. It was older so knew it was time to replace. The team at this place came our quickly to assess our old heater and quickly upgraded us to the new ones that heat up quickly. James was especially helpful at explaining how the new system works and it’s benefits. The guys that came out were professional and polite. They came into our home and worked quickly. We really thought it would take longer than it did. They also did a great job at leaving everything better than when they started. Also, not what we were expecting. They whole team seemed to be genuine and caring. The whole process was way better than what we thought it would be like. Truly some nice people working at this place. I don’t usually take the time to write a review on businesses. But really needed to write this one. Because it seems like service doesn’t matter to most companies these days. So recognizing when they do is important.
Just recently bought a new home in Charlotte NC. As I was getting the flooring replaced in the laundry room we noticed water damage at the baseboard. The home inspector missed it because it was behind the washer. Turns out there was a leak in the supply line going to the washing machine outlet box. South End Plumbing was able to cut the drywall and find/fix the leak. They noted in person they were not liable for the drywall repair and that wasn't part of the quote. That's fine, because my handyman can fix the drywall. Handymen just aren't licensed to repairs leaks behind walls. Anyway, the work was done super fast and they were on time! I would highly recommend them!!!!
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