Went in and the owner did my nails himself...rushed, didn't get even close to my cuticles. It looks like I've had my nails on for a week already. Nails are not smooth, very bumpy and bubbly. Filed my nails so much they look crooked and not straight. The next day 4 nails have already chipped. Would recommend going elsewhere to spend your money.
I got my nails done last week and asked for a fill in. As soon as I sit down the man start taking off my nails and tells me he can’t do my nails because he is forcing me to get a full set. I said no I came to do a fill in. Manager did nothing and allowed for the disgusting service that was given to me. If you want great service this is not it and I have proof of everything from when I walked in to leaving out the mail shop. They are rude and unprofessional
Ugh! I have not been getting my nails done lately because these people do not care that it’s an expensive luxury not a necessity! I’m going on vacation and decided I wanted to get my nails done and I received a very rushed job and there are bubbles in every nail! I’m extremely disappointed. And they made me pay before even finishing. When I pointed out the bubbles to the lady she brushed it off. I left her a tip anyway but I will not be returning here and I’ll be disputing the charge. Terrible quality.
I had such a great experience here. Firstly the location is GORGEOUS. The salon is very well decorated, clean, and absolutely nails the atmosphere. Second the technicians are very professional and skilled. John did my nails and they came out lovely. He was very attentive and clear with instructions, and made sure to ask questions as we went along to make sure I got exactly what I wanted. Lastly everyone was courteous, which was important to me as a customer. I will absolutely be coming back. Make sure you bring cash or have cashapp so you can tip!
This place has horrible customer service, I mean every time I’ve been. I kept giving them the benefit of the doubt because it’s walking distance from my house. The turn over rate is high so forget having a consistent tech. Even they have complained about the owner. The last time I went I walked in, asked for a soak off of my overlay, manicure, new overlay, and gel polish. I asked could I be soaked while I wait. They hesitated then the owner said I’ll do it, no one wants to do it. At this point I’m confused because that’s unprofessional to say. I remind him I want the overlay soaked off, manicure, new overlay, and gel polish. He tries to talk me out of my manicure and soak off. In the meantime my cuticles are dried up and flaky. I said no I came in for this. He removes the polish off 2 of my fingers and says we want have time today. I asked why you all didn’t say that when I walked in and asked for it. I had to leave with cracked nails and polish removed from 2 nails. I will never go back to this place. Don’t let the nice decorations fool you.
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