Happy that they could get me in on a Sunday and they had the color that I needed however the man that fixed my nail didn’t do such a great job. I have sns and the gentleman didn’t soak off the remainder of my mail he instead pried it off using tools and nail tips, which hurt pretty bad. Then the nail was crooked and long story short I should’ve just waited until I could get in with my other shop. Update I was definitely seen today sat at station number eight and got color L64 around 12:20pm with the old man. I will now give 1 star for unprofessionalism
My nail tech was nice, but he could not do a simple design consisting of literally 3 lines. And he thought I was "picky" because I wanted the entire nail painted completely, including the sides and tips. How am I picky because I want them done right? Customers pay $100+ and then tip so yes I want my nails right! He and the lady at the first station talked about me in front of my face in their foreign language. Totally unprofessional and the quality is poor. I've been getting my nails done for 20+ years and I will NEVER go back to this establishment.
My technician was Tom. I chose to receive the dip and I thought the color I picked would have been cute on my nails. When Tom finished he noticed the look on my face and knew it wasn’t what I expected. He then said, no worries we can fix it, let try a darker color. Although it took longer than we both expected, he was patient, and polite. My dip is a bit thicker than normal; however, his willingness to immediately correct it without me being totally disappointed is well worth my return! Thank you Tom and I will see you in 2-3 weeks!
I was a customer of this establishment for over 10 years (two different managements) and always received excellent service. I went in yesterday and found that there’s now a 3rd manager/owner. She was pleasant and I allowed her to go my nails. These are by far the worst my nails have looked in my over twenty years. Plus, the top coat of my SnS is peaking on day 2! I feel like I threw money down the drain! Don’t waist your time or money.
This is my favorite nail salon! Ever since I first got my manicure and pedicure done here , I continued to come because I loved It, great service! Always ready to help and they do a awesome job, I love the wine there too! I definitely recommend.
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