This firm has now worked on my behalf for a personal injury case and now a home closing. I appreciated everything that Jonathan and his team did to make sure both were taken care with my best interest at heart!
They were the closing attorney on my home. I was working in arizona so everything had to be done via digital docusign. They finished some closing paper work at 9pm est and started emailing and calling me in arizona the next morning at around 4 am my time pressuring me to sign documents I had never seen. I asked them for time and they started threatening me about being SUED and breach of contract, for just wanting my attorney to have a look. The very worst customer relations skills I've ever seen. GO. SOMEWHERE ELSE...
I have went to Jonathan Richardson and his team for several years now for a wide range of services, including but not limited to: Rental properties, transferring of deeds, guidance regarding home ownership, and a wealth of other random odds and ends. No matter what I ask of him and his team, I am always met with enthusiasm, a strong work ethic, and a desire to thoroughly complete the job. I will always return to them time and time again! They're truly knowledgeable in their craft and you can tell their hearts are in it. It does make all the difference. Recommended to anyone!
I had the best experience with Debra this evening. She called after hours (which was totally unnecessary but I appreciated the gesture!) to answer a question I had inquired about a few days ago. She was genuinely apologetic for my message to the firm falling through the cracks and spent a half hour very honestly and encouragingly walking me through a situation with which I was unfamiliar. She gave outstanding advice, very reasonable rates, and a generous timeline for turnaround! I just loved her personality and how she put me at ease. I'd highly recommend Debra as anyone's paralegal. She's what phenomenal service looks like!
Very unprofessional company. Each time I've called regarding closings or contracts thru JR Law which are currently still being held up They never return phone calls. They act like I'm bothering them when i do have to call, just very rude and a lack of professionalism all around. Trust me I'm just as bothered to have to keep reaching out to get anything done i assure you but i still carry myself professionally.. I would not recommend this firm for anything but let downs and disappointments you will have to babysit them and stay on them to get anything accomplished. Im around 10 months in if not more. They owe me Escrow money as well which has never showed up in any form of payment. I would not recommend this firm to anyone. Once our business finishes up it'll be the last time i do business with them promise you that.
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