I brought my Audi here several times when my dealership was overbooked/less than helpful. Tryon Auto Repair is the GOLD standard - so communicative and helpful, accurate in their diagnostics, more than fair in their pricing (saved me almost $1k overall), and incredibly fast on repairs. The ladies at the front desk make the extra effort to get you the best deal possible and keep you informed, and the mechanics really care about what they do, taking the time to show you the details of their work and why the repairs are necessary. If you are tired of the b/s quotes, delays, and lack of customer service you are receiving from your current dealership/mechanic, take your car to Tryon Auto Repair and they will get you taken care of and remind you that auto repair does not have to be a nightmare. If I could give them more than 5 stars, I would.
Tryon Auto Repair had the best prices I could find to replace a customer bought alternator. They also ordered and replaced my battery in the same day. They were able to get me in and out within the day I called. My experience with Tryon Auto was fair and efficient and I didn’t feel like they were just trying to take my money. I would trust them to work on my car again.
I really don't think there is a place in Charlotte where you can find a shop like this . I could rate this 10 starts if I could. Great service and super professional and qualified people here. This place will find every problem you car have and will explain you every detail about it. Super honest and with very fair prices. I have worked in my cars fro the past 4 year and I haven't find anything better in this city (I have tried a couple places for distance convenience but I end up coming back ) because This guys are absolutely great.
I’ve had really great experiences every time I bring my car in! The staff is very knowledgeable and wants you to know what’s going on with your car as well - as someone who doesn’t know much, this has been really helpful. They put their customers first and I always feel valued, informed, and prioritized!
Tryon Auto Repair (TAR) was great to work with from the technical work to the customer service. I called multiple places to get quotes for a wheel bearing replacement, and TAR’s quote came back competitive while also having week-of availability. I took the car in, and the job happened exactly in line with the quote (hours and cost). I’d recommend TAR to anyone for any future car service needs.
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