Zerorez Charlotte
5307 Marshall Air Dr, Charlotte, NC 28217, USA
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5307 Marshall Air Dr, Charlotte, NC 28217, USA
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Trey was extremely helpful, professional and thorough. He carefully went over the process with us as well as pricing before he did the job and everything was done perfectly. We couldn't have asked for a better experience! Customer service was also very kind and empathetic as we had a medical emergency and had to push our appointment back unexpectedly. They were helpful but also genuinely concerned and I really appreciated that. Will definitely be using this company again in the near future!
I made my appointment via the website, very easy. I received a text two days before the appointment to confirm, clicked the link and received a message that the appointment was confirmed. No extraneous fields to fill out. Justin called before he came over to let me know when he would be there. Very professional and friendly. Paying was super easy via text and the receipt was emailed quickly. I will definitely use Zerorez again. Highly recommend.
Services rendered were amazing! The young man who took care of our home was very professional and courteous. Service was quick and he thoroughly explained his process. We will definitely use this company again in the future and highly recommend to anyone in the market for cleanings! Thank you so much!
I used Zerorez for carpet and couch cleaning. The whole process was easy! I was able to make an appointment online. I received multiple reminders in anticipation of my appointment. There were no hidden fees, and I could process payment online when services were rendered. The team arrived on time and completed the work within an hour. I am very happy with the results. I will recommend and use your services again in the future!
Alton was absolutely amazing. He had a cancellation and called to see if he could come early, which worked great for my schedule. He was so courteous and professional, and beyond being great at providing the service he was also fun to hang out with! He was positive and upbeat the entire time he was cleaning, and my carpet and couches look absolutely incredible. I have two dogs and two kids, so it is a real challenge keeping things clean around here. After Alton’s work my living room is transformed! I highly recommend zero Rez, and make sure to ask for Alton!